Results for "account number"

  • FAQ

    How do I use Zelle®?

    You can send, request, or receive money with Zelle®. To get started, log into Landmark Credit Union's mobile app. On your dashboard tap the 'More' menu at the bottom then tap 'Transfer & Pay' -> Zelle®.


    To send money using Zelle®, simply select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile number), add the amount you'd like to send and an optional note, review, then hit 'Send'. The recipient will receive an email or text message notification via the method they used to enroll with Zelle®. Money is available to your recipient in minutes if they are already enrolled with Zelle®.


    To request money using Zelle®, choose 'Request', select the individual from whom you'd like to request money, enter the amount you'd like, include an optional note, review and hit 'Request'. If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number.


    To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your Landmark Credit Union account, typically within minutes.

    If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:


    1. Click on the link provided in the payment notification you received via email or text message.

    2. Select Landmark Credit Union.

    3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.
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  • FAQ

    How do I make a loan payoff?

    There are multiple ways you can pay off your loan. Choose the one that suits you best:

    1. Digital Banking & Mobile App For fixed-term consumer loans (excludes: HELOC, home equity loans, lines of credit, mortgage and business loans) you can use the "loan pay" option within Digital Banking or the mobile app. Payoffs must be made during Landmark business days.

    Digital Banking
    • Log into Digital Banking
    • Navigate to the "Move Money" tab. Then click "Loan Pay" from the dropdown menu.
    • Click "Get Started." When prompted, enter your external account information to begin. You will need the correct routing and account number from the other financial institution to complete this process.
    Mobile App
    • Log into the Mobile App.
    • Tap "More" in the bottom navigation.
    • Tap "Loan Pay." -Click "Get Started" and enter your external account information to begin. You will need the correct routing and account number from the other financial institution to complete this process.
    2. Mail
    Send your loan payoff check to:
    Landmark Credit Union
    P.O. Box 510910
    New Berlin, WI 53151-0910

    3. Overnight mail
    Landmark Credit Union
    555 South Executive Drive
    Brookfield, WI 53005

    4. Wire Funds
    You can also send a wire transfer to your Landmark loan account. Please note that there is a $10 fee for this service. The other financial institution sending the wire transfer will require the following information:
    • To: Landmark Credit Union
    • ABA: 275079714
    • Financial Institution Address:
      • 555 South Executive Drive
      • Brookfield, WI 53005
    • Beneficiary name
    • Beneficiary Account Number (Specify loan type)
    4. Visit a Branch
    Visit any Landmark branch to make your loan payoff today.

    5. Call Us
    If your loan payoff is less than $20,000, you can contact us to make the payment over the phone.

    Choose the option that's most convenient for you.
  • FAQ

    What are your overdraft fees?

    Fees depend on what type of overdraft protection you have. If your account becomes overdrawn. based on eligibility and enrollment, Landmark will have the discretion o pay the overdraft. The different types of overdraft protection that we offer and the fees included are listed below.

    Overdraft Protection
    If enrolled on an eligible account, Landmark will transfer funds from your other deposit account(s) or linked lines of credit to your checking account when the available balance in your checking account is not enough to cover a transaction. A $5 Overdraft Transfer fee will be assessed for each transaction that is covered under the Overdraft Protection.

    Premium Overdraft Protection
    Once granted for an account, Premium Overdraft is available for checks, internet bill payments and ACH transactions. Premium Overdraft may also be available for one-time debit card and ATM transactions if you opt-in to be considered for this service. Subject to the current cap on the number of fees (5 per day per account) you will be charged a fee of $30 each time we pay an overdraft or decline a transaction for insufficient funds and your transaction amount exceeds the current balance in your account.

    Please review the Overdraft Protection disclosure for additional details, terms and conditions. Fee applies when overdraft is created by check, in-person withdrawal, ATM withdrawal, point of sale transaction or other electronic means. Multiple fees may be charged if you execute multiple transactions.

    To learn more about Overdraft Protection for one-time debit card and ATM transactions, please see our Overdraft Opt-In page.
  • FAQ

    How do I check my credit card balance?

    You can access your credit card information and make payments online.

    Log in to your Digital Banking account, and click on your credit card account from your dashboard.

    During regular business hours you can call our Credit Card Department at 262-796-4500, ext. 6609.

    Outside of regular business hours, call 866-952-8199 or, for Signature credit cards, call the phone number found on the back of your credit card.