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To update your name on your accounts, please visit any of our branches. You’ll need to provide two forms of identification—one from List A and one from List B:

List A (Proof of Name Change):

1. Certified marriage certificate
2. Certified divorce decree
3. Certified court order
4. Updated Social Security card with your new name

List B (Current Identification):

1. Valid, unexpired U.S. passport with your new name
2. Valid, unexpired state or military ID or driver’s license with your new name

You may also need to complete new signature cards to finalize the change. If you prefer, you can fax copies of the required documents along with a detailed, signed request. For our fax number, please visit our Contact Us page.

You can visit any of our branches to complete the documents needed to add or remove a beneficiary from an account. You can schedule a branch appointment for "Specialized Services" to do this, but it isn't required.

If you cannot remember who your current account beneficiary is, contact us.

There are several ways to update your address:

Option 1: Through Digital Banking

• Log into Digital Banking.
• Select your profile image in the upper-right corner.
• Select "Settings."
• Select "Contact."
• If needed, select the pencil icon next to your address, update it, and select "Save Changes."

Option 2: Through the Mobile App

• Log into the Landmark app on your phone.
• Tap your profile image in the upper-right corner.
• Tap "Settings."
• Tap "Contact."
• If needed, tap your address, update it, and tap "Save Email."

Option 3: Visit a Branch
Visit one of our branches to complete a change of information form

Option 4: Send a Fax
Send a signed, written request via fax to our Help Desk at 262-799-4580.

Option 5: Mail Your Request
Mail a signed written request to:

Landmark Credit Union
Attn: Help Desk
P.O. Box 510870
New Berlin, WI 53151-0870

Here are the different ways to find your Landmark account number:

Option 1: Through Digital Banking

• Log into Digital Banking.
• Click on an account from your dashboard or locate "Accounts" in the top navigation and then select "Account Details."
• Once you are in an account, you will see the last four digits of your account number underneath the account name.
• Click the eye icon to reveal your full account number.

Option 2: Through the Mobile App

• Log into the Landmark app on your phone.
• Tap on an account from your dashboard.
• Once you are in an account, click the "Show details" button in the upper-right corner.
• Tap the eye icon to reveal your full account number.

Option 3: On Your Paper Statement (eDocuments or mailed)
Your account numbers are listed on your monthly/quarterly member statements.

Option 4: Landmark Loan Billing Notice
Your account number is listed on your billing notices.

Option 5: Printed Checks

• Refer to the numbers across the bottom of the check.
• From left to right, locate the routing number, 275079714.
• Your account number will be the next set of digits to the right of the routing number.

Visit any of our branch locations , or contact us for assistance with changing your direct deposit. You can also consult your employer's payroll department to see if they have their own direct deposit change forms.