Protect Your Account
Scammers are constantly coming up with new ways to trick people into giving out sensitive information. Learn more about what to look for with Landmark’s red flags for financial scams guide.
Phone scams are no joke, and scammers target millions every year. Watch out for scam attempts involving free vacations or prizes, technical issues with your device, missed payments or government/phony debt collectors, fake charities, warrant threats on you or a loved one, and medical alerts.
We will never send unsolicited messages or calls asking for your username, password, Social Security Number (SSN), or PIN. Banks may need to verify information if you call them, but never the other way around.
These are scams used by criminals to exploit a person's trust to obtain money directly or obtain confidential information. You may be tempted by false sense of urgency or distracted by background noise. There are many tactics scammers use within social engineering to pressure information out of you.
Whether a scammer has contacted you and is impersonating someone or it is a real call, stay on the safe side and end the call. Find the number that you have associated with the entity that is attempting the call and contact them yourself instead.
Fraud and Phishing
Fraud and phishing scams are common across all industries and can be used to target you. Be on the lookout for spoof calls, account takeover messages, online shopping, fake check requests, romance scams or economic impact payments. These all often involve requesting money to be sent, a change in your personal information or threats made to your accounts. Additionally, be wary of notifications or phone calls informing you a virus or issue has been detected on your device.
Worried that a link you clicked on may be a scam? If you’re worried you may have fallen victim to a scam, follow these steps to prevent additional fraud. Use Landmark’s phishing reporting tool.
Refrain from any continued interaction with the scammer.
Do not give out any additional personal information or money.
Gather all the information you know about the scam so you can report it clearly.
Run a security scan on your devices and delete anything identified as a problem or contact your service provider for assistance.
Change the username and password of the affected account.
Report the scam to your financial institution.
Always stay vigilant and take proper steps to prevent potential fraud or phishing. Tactics like updating your security software, locking, signing out, or shutting down your computer or device, using secure browsers, creating strong passwords, and utilizing multi-factor authentication can add roadblocks in a scammer’s path.
Scammers may try to impersonate a government agency or even a loved one to gain access to your account. Use Landmark resources and be aware of the most common types of scams so you can recognize them right away.
A text or email phishing attempt to state a debit posted to your account. Do not click the link!
A text or email phishing attempt that notifies you of suspended activity or unusual behavior on your account. Do not click the link!
Debit Pin Number Change
A text or email phishing attempt that asks you to change your debit card pin number on your account. Do not click the link!
How Landmark Protects You
Your online security is always our top priority. We have taken several steps to keep your information safe while accessing your account, but there are things you can do to protect your information as well. Learn about the steps we’ve taken online and additional ways you can continue preventing identify theft or fraud.
Antivirus solutions are designed to prevent, detect, and remove malware such as viruses, spyware, adware, and other forms of threats. Our solution is updated regularly and ensures fraud prevention and early detection of potential threats to keep your information secure.
Our intrusion detection system monitors our system and network to detect malicious activities or privacy violations to stop an intrusion. This allows us to log and report the incidents for continued security and watch for future threats.
SSL: or secure socket layer, is technology that protects our website and allows you to enter personal information through a private communication channel that is encrypted. This allows the data to remain secure during transmission. We use the most trusted SSL certificate available, an Extended Validation SSL certificate, which provides an extra layer of protection to you by requiring third-party Certificate Authorities (CA) to follow a strict issuance and management process for certificate approval and delivery.
Firewalls: The Internet requires computers to communicate and pass data or "packets" back and forth. Firewalls analyze these data packets and determine whether they should be allowed through. It essentially creates a "wall" between computers to block unwanted or malicious data. Our firewall creates a secure network to ensure a safe and trusted experience on our website.
We require strong login credentials to enhance your security. This includes using alphabetical (case sensitive), numeric and special characters and setting username and password length requirements.
We require identity verification in the form of a one-time passcode to login from a new computer or device. The one-time passcode is sent via text or phone call to confirm your identity and protect you from unauthorized login attempts.
Secure Your Finances
Additional Cyber Security Videos & Resources
Enhance your detection & fraud prevention knowledge
View the following videos to gain more insight
Social media sites such as Facebook, Twitter, LinkedIn, Instagram and more are used by an extremely large volume of people, including cyber criminals, every day. Keep your information secure by limiting the amount of personal information you share.
Portable devices include laptops, phones, tablets and more. These devices are very helpful, but they also contain personal information and could easily be lost or stolen. Know which steps you can take to protect yourself from the security risks that come along with portable devices.
Other Fraud and Security Resources
With all the resources available on the Internet, it can be difficult to determine which are the best. To make it as easy as possible for you, we've put together a short list of websites we've found to be the most helpful.
Check the resources below for more information about fraud and identity theft: