Yes, there are several convenient ways to set up recurring transfers for your Landmark loan payments:

1. In-Person Setup at Branch: You can visit any of our branch locations to complete the necessary forms for setting up recurring transfers. Simply bring a voided check from the checking account you want to use for payments. The processing time for this setup is approximately 3 to 4 business days.
2. Online Setup via Digital Banking: Utilize our Loan Payments feature within Digital Banking.
   • Log in to Digital Banking
   • Navigate to the "Move Money" tab
   • Select "Loan Pay" to initiate the setup.
   • You'll need the routing and account number from your external account to complete the process.
   • Please note that the transfer takes 3 full business days to complete.
3. Bill Pay with Other Financial Institution: If you have Bill Pay available with your other financial institution, you can use that service to make payments on your Landmark auto loan. Remember to reference your Landmark member number along with the loan number suffix as the account number. Mail the payment to:

           Landmark Credit Union
           P.O. Box 510910
           New Berlin, WI 53151-0910

Feel free to reach out to us if you have any additional questions or need further assistance with the setup process. We're here to help!

Once a transaction has been authorized on your card, we are not able to stop the charge from posting to your card. If you had set up a recurring charge on your credit card to pay for a service you wish to cancel, you should contact the company that is making the charge directly and request to cancel it.

In Case of Fraud
If you believe there is fraud on your card, call credit card customer service immediately to notify them of the fraud and have a new card issued. You can find the phone number on the back of your credit card or use the appropriate phone number listed below.

Signature (Cash Back Visa® Only): 855-340-8778
All other cards: 866-952-8199

In Case of Dispute If you were charged incorrectly for an item or service, you should contact the merchant directly to resolve the issue. If the merchant is unwilling or unable to resolve the issue, you can call 866-952-8199 or write a letter of dispute regarding the specific transaction. Your letter should include:

• Your name
• The date you are writing
• Your credit card account number
• The date and amount of the transaction
• The name of the merchant that processed the transaction
• Your signature

Mail your letter to the following address:
Cardholder Services
PO Box 183258
Columbus, OH 43218-3258

You must notify us of any error you're disputing within 60 days of the date that the first statement on which the charge appears was sent to you.

Online Credit Card Payment Options
One of the easiest ways you can make a credit card payment is through Digital Banking or our mobile app.

Make a credit card payment with funds in your Landmark account.

Online

• Log into Digital Banking.
• Locate the "Move Money" tab from the main navigation and select "Make a Transfer."
• Enter the amount to be transferred, choose a from and to account, click "Transfer Funds" and finally "Confirm Transfer."

Mobile App

• Log into the Mobile App.
• Tap "Make a transfer" in the bottom navigation.
• To make a one-time payment, choose a from and to account, enter the amount you want to transfer, tap "Transfer" and finally tap "Confirm Transfer."

To set up a recurring payment, tap the "schedule" toggle at the top and then "schedule a transfer." Then you will be able to choose a from and to account, enter the amount you want to transfer, set up the frequency of payment, tap "transfer" and finally tap "confirm transfer."

Make a credit card payment with funds from another financial institution.

Online

• Log into Digital Banking.
• Click the name of your credit card account.
• Click the "Pay your bill now" link. It will then prompt you to add your financial institution's account information.

Mobile App

• Log into the Mobile App.
• Click the name of your credit card account.
• Click the "Pay your bill now" link. It will then prompt you to add your financial institution's account information.

Other Payment Options

Branch
You can pay in person at a branch lobby or drive-thru.

Phone Use
Phone Banking to easily make loan payments from your phone.

Mail
You can mail your payment to:
Landmark Credit Union
P.O. Box 2711
Omaha, NE 68103-2711

You can also set up a recurring payment by filling out the Automatic Credit Card Payment Request form and mailing it to the address listed above.

At Landmark Credit Union, we’re continuously working to help our members save more money. In addition to taking advantage of our better rates and lower fees, there are several ways you can save money every day, week and month.