Results for "how do I order a replacement card"

  • FAQ

    How can I request a Personal Identification Number (PIN) for my credit card?

    If you need to request a PIN, please call credit card customer service at 866-952-8199 or the phone number found on the back of your credit card. PIN numbers cannot be requested or issued online.
  • FAQ

    Why do I have a balance when I already paid my credit card in full?

    To verify what transactions occurred since your last payment:
    • Log in to your Digital Banking account and click on the name of your credit card
    • Call credit card customer service at 866-952-8199 or the number found on the back of your credit card
  • FAQ

    How do I make a credit card payment?

    Online Credit Card Payment Options
    One of the easiest ways you can make a credit card payment is through Digital Banking or our mobile app.

    Make a credit card payment with funds in your Landmark account.
    Online
    • Log into Digital Banking.
    • Locate the "Move Money" tab from the main navigation and select "Make a Transfer."
    • Enter the amount to be transferred, choose a from and to account, click "Transfer Funds" and finally "Confirm Transfer."
    Mobile App
    • Log into the Mobile App.
    • Tap "Make a transfer" in the bottom navigation.
    • To make a one-time payment, choose a from and to account, enter the amount you want to transfer, tap "Transfer" and finally tap "Confirm Transfer."
    To set up a recurring payment, tap the "schedule" toggle at the top and then "schedule a transfer." Then you will be able to choose a from and to account, enter the amount you want to transfer, set up the frequency of payment, tap "transfer" and finally tap "confirm transfer."
    Make a credit card payment with funds from another financial institution.
    Online
    • Log into Digital Banking.
    • Click the name of your credit card account.
    • Click the "Pay your bill now" link. It will then prompt you to add your financial institution's account information.

    Mobile App
    • Log into the Mobile App.
    • Click the name of your credit card account.
    • Click the "Pay your bill now" link. It will then prompt you to add your financial institution's account information.

    Other Payment Options

    Branch
    You can pay in person at a branch lobby or drive-thru.

    Phone Use
    Phone Banking to easily make loan payments from your phone.

    Mail
    You can mail your payment to:
    Landmark Credit Union
    P.O. Box 2711
    Omaha, NE 68103-2711

    You can also set up a recurring payment by filling out the Automatic Credit Card Payment Request form and mailing it to the address listed above.
  • FAQ

    If I want a Landmark Credit Card, do I have to open any other accounts?

    You will need to open and maintain a VIP Savings Account with a minimum deposit of $5.00 throughout the time your credit card is open. This savings account establishes your membership with Landmark. We invite you to learn more about our credit cards and apply online.
  • FAQ

    How can I get a debit card?

    You can request a debit card when you open a Landmark checking account. Checking accounts can be opened online or at a branch. You will receive your debit card in the mail within 5-10 business days of opening your account. If you did not request a debit card when you opened your Landmark checking account and want one later, please visit a branch.