Results for "how to digital banking"

  • FAQ

    How do I do an advance on my Home Equity Line of Credit (HELOC)?

    There are many options to do an advance on a HELOC.
  • FAQ

    How do I change the phone number on my account?

    You can update your phone number in Digital Banking or our mobile app.

    Option 1: Through Digital Banking
    • Log in to Digital Banking.
    • Hover over the "Settings & Support" menu.
    • Click "Settings."
    • Click the "Contact" tab.
    • In the phone numbers section, click the pencil icon next to the phone number you want to update.
    • Enter your phone number.
    • Click the "Save Changes" button.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap the "More" icon in the bottom navigation.
    • Tap "Settings."
    • Tap "Contact."
    • Tap the phone number you want to update within the 'Phone Numbers" section.
    • Enter your phone number and tap the "Save Phone" button.
    If you are locked out of your Digital Banking account, please contact us.
  • FAQ

    How can I request a temporary change of address?

    You can temporarily update your address a couple different ways. Here's how:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Select your profile image in the upper-right corner.
    • Select "Settings."
    • Select "Contact."
    • Select the pencil icon next to your address, update it, and select "Save Changes."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap your profile image in the upper-right corner.
    • Tap "Settings."
    • Tap "Contact."
    • Tap your address, update it and tap "Save Address."
    Option 3: At a Branch
    You can complete a change of address request at any branch.
  • FAQ

    How do I sign up for eDocuments?

    Set up eDocuments Through Digital Banking
    • Log into Digital Banking.
    • Locate "Accounts" in the top navigation.
    • Select "Statements and Documents."
    • Select "Subscribe."
    • Review and accept the user agreement.
    • Click the "Subscribe" button.
    Set up eDocuments Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap "More" in the bottom navigation.
    • Tap "Accounts."
    • Tap "Statements and Documents."
    • Tap "Settings" in the upper-right corner.
    • Tap "Subscribe" in the upper-right corner.
    • Review and accept the user agreement.
    • Tap "Subscribe" in the upper-right corner.
  • FAQ

    How do I switch from receiving eDocuments to paper copies of my account statements?

    You can change the delivery method of your statements and notices within Digital Banking. Here's how:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Locate "Accounts" in the top navigation.
    • Select "Statements and Documents."
    • Select "Unsubscribe."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap "More" in the bottom navigation.
    • Tap "Accounts."
    • Tap "Statements and Documents."
    • Tap "Settings" in the upper-right corner.
    • Tap "Unsubscribe" in the upper-right corner.
    Please note that some Landmark accounts offer special rates when you choose electronic delivery. Choosing paper may impact your rate or promotional checking account offer. Refer to our Account Disclosures for more information.