Results for "account number"

  • FAQ

    I have a debit card, but it does not have a Visa® logo on it.

    Cards without a Visa logo are ATM cards only. These cards can be used to withdraw money from your savings account at any ATM with the Pulse or Cirrus logo by using your Personal Identification Number (PIN). Our debit cards contain the Visa logo and can be used with or without a PIN wherever Visa is accepted. These cards can also be used at an ATM for cash withdrawals from your savings or checking account. To apply for an ATM card or a Visa Debit Card, please stop by any of our branches today.
  • Content Page

    ZelleĀ®

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  • FAQ

    How do I enroll in Digital Banking?

    Before you enroll in Digital Banking, you will need your account number and primary member's personal information. To apply for Digital Banking, either download the app or enroll online. Once you've submitted your enrollment application, you will receive a confirmation email. If your application is pending, it will be reviewed within the next business day and you will receive confirmation once approved or declined.
  • FAQ

    Why do I have a balance when I already paid my credit card in full?

    To verify what transactions occurred since your last payment:
    • Log in to your Digital Banking account and click on the name of your credit card
    • Call credit card customer service at 866-952-8199 or the number found on the back of your credit card
  • FAQ

    Why was my credit card declined?

    Your credit card could be declined for any of the following reasons:
    • Your account is delinquent
    • If you have exceeded your credit limit
    • Security/fraud issues
    For security or fraud issues, please contact our card services team or the number on the back of your credit card to discuss the specific reason why your card was declined. For all other reasons, contact us.