• FAQ

    I am considering opening an account, but I would like password security on my account. Is this a service you offer?

    Yes, you can add a password to your account which you would need to give to the teller or Member Service Representative when completing transactions or inquiries. When you open the account, just tell the associate assisting you that you would like to add a password to the account.
  • FAQ

    I opened an account to collect charitable contributions. Is there a way for people to donate money online?

    We do not have a system that would allow people to make contributions directly to accounts through a website. However, contributions can be made at any of our branches, through Zelle®($500 limit) or by mailing to the following address:

    Landmark Credit Union
    P.O. Box 510870
    New Berlin, WI 53151-0870

    If mailing a contribution, please ensure you include the account number in the memo on the check or provide separate written instructions specifying where the check should be deposited. For our branch locations, please visit our branch locator page.
  • FAQ

    How do I open a safe deposit box?

    Visit one of our branches that offers safe deposit boxes to apply. While at the branch, you'll fill out a rental agreement form and pay the first year's rent. To check which size boxes are available at a specific branch, contact us.
  • FAQ

    Can I have a copy of my statement faxed to another company?

    Upon receiving your written authorization, including your signature, we can fax a copy of your statement to another company. Contact Us to request assistance with this request. Please include detailed instructions as to the statements you need sent as well as the recipient's name and fax number in the written request.

    fee will apply for each statement requested.
  • FAQ

    What information do I need to access Phone Banking?

    To access Phone Banking, you will need your Social Security Number and Phone Banking PIN. If you're using Phone Banking for the first time, enter your date of birth as a temporary PIN. This date must be entered as a two-digit month and a two-digit year. For example, January 1970, would be entered as 0-1-7-0.