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FAQ
If I am the Payable on Death Beneficiary (POD) on an account, what do I need to do to close the account if the member is deceased?
You will need to bring a certified copy of the death certificate and your ID to one of our branches. The funds will be disbursed in accordance with the instructions provided on the Payable on Death (POD) form that we have on file. -
FAQ
How do I add or remove an account beneficiary?
You can visit any of our branches to complete the documents needed to add or remove a beneficiary from an account. You can schedule a branch appointment for "Specialized Services" to do this, but it isn't required.
If you cannot remember who your current account beneficiary is, contact us. -
FAQ
I am considering opening an account, but I would like password security on my account. Is this a service you offer?
Yes, you can add a password to your account which you would need to give to the teller or Member Service Representative when completing transactions or inquiries. When you open the account, just tell the associate assisting you that you would like to add a password to the account. -
FAQ
I opened an account to collect charitable contributions. Is there a way for people to donate money online?
We do not have a system that would allow people to make contributions directly to accounts through a website. However, contributions can be made at any of our branches, through Zelle® ($500 limit) or by mailing to the following address:
Landmark Credit Union
P.O. Box 510870
New Berlin, WI 53151-0870
If mailing a contribution, please ensure you include the account number in the memo on the check or provide separate written instructions specifying where the check should be deposited. For our branch locations, please visit our branch locator page. -
FAQ
How do I open a safe deposit box?
Visit one of our branches that offers safe deposit boxes to apply. While at the branch, you'll fill out a rental agreement form and pay the first year's rent. To check which size boxes are available at a specific branch, contact us.