Results for "how to digital banking"

  • FAQ

    How do I set up Two-Factor Authentication in Digital Banking?

    Digital Banking - Two-Factor Authentication Steps

    To set up Two-Factor Authentication in Digital Banking follow these steps:
    • Log into Digital Banking.
    • Click on your profile image in the upper-right corner.
    • Click "Settings."
    • Click the "Security" tab.
    • Under the "Two-Factor Authentication," click to toggle "ON" this feature which will require two-factor authentication each time you log into Digital Banking.
    • Once the Two-Factor Authentication toggle "ON" option is complete, you will be taken to a verification webpage. This verification webpage will request you to enter your phone number and then request a code be sent to your phone via SMS or 2FA (Two-Factor Authentication).
    • Click "Send Code."
    • Check your SMS (text) messages or Two-Factor-Authentication app to verify you received the "One-Time Passcode" was sent to your phone.
    • Enter the "One-Time Passcode" code and click "Verify."
  • FAQ

    How do I lock my credit or debit card?

    You can easily lock and unlock your credit or debit card using the Card Management tool in Digital Banking or the Mobile App. This allows you to stop all card transactions (except for recurring transactions) when your card is temporarily lost or stolen.

    Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.

    Option 1: Through Card Management in Digital Banking
    • Log in to Digital Banking.
    • Locate “Card Management” on the navigation menu.
    • Select  “Manage Cards.”
    Option 2: Through Card Management in the Mobile App
    • Log into the Landmark app on your phone.
    • Tap “Card Management” in the bottom navigation.
  • FAQ

    How can I check my account balance?

    You can check your account balances anytime, anywhere through Digital Banking or our mobile app. You can also check your balances using our Phone Banking service without needing internet access.
  • FAQ

    How do I cancel a recurring loan payment made within Digital Banking?

    To cancel a recurring loan payment made within Digital Banking, follow these steps:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Locate "Move Money" in the top navigation.
    • Select "Loan Pay" from the dropdown menu.
    • Under "Scheduled loan payments," locate your pending recurring payment.
    • Click "Cancel" and then "Cancel Series" to the right of the transfer and confirm.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap "More" in the bottom navigation, and then "Loan Pay."
    • Under "Scheduled loan payments," locate your pending recurring payment.
    • Click "Cancel" and then "Cancel Series" to the right of the transfer and confirm.
  • FAQ

    How do I view my Landmark Credit Card statement online?

    You can view your credit card statement through Digital Banking or our mobile app. Here's how:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Find your credit card on the dashboard.
    • Select "View Transactions."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap your credit card account.
    • Tap "View all transactions."