Results for "how to digital banking"

  • FAQ

    How do I know how many points I have with Landmark Rewards?

    You can find your points balance in the following ways:
    • Log in to Digital Banking, hover over "Card Management" in the top navigation and click "Card Rewards"
    • Log in to your account at the Landmark Rewards website
    • Call Landmark Rewards, powered by ScoreCard Rewards, at 844-783-9779 to verify your balance
  • FAQ

    How many months of account history does Digital Banking have available?

    Digital Banking members are able to see their account history for the past twelve months. If members are enrolled in e-statements, they are able to view the past twenty-four months' worth of history. Also available are images of checks drawn from the member's account for up to six months if the check is cleared. However, members cannot see images of checks if these checks were deposited at the branch.

    If you need to access more of your account history, please contact us.
  • FAQ

    How can I add a sub-user to Business Digital Banking?

    You can easily add a Sub-User by following these steps:

    • Locate "Settings & Support" in the top navigation.
    • Select "Business Admin."

     
    • Select Users  
    • Under the Users section, look for the "+" symbol. Click to initiate the process of adding a new user.
    • Create a New User: This option will guide you through setting up the new user's access rights step by step.
    • Copy an Existing User: If you already have a user with the desired access rights, you can copy their settings to the new user. 

    If you need further assistance with Business Digital Banking, contact us.

  • FAQ

    How can I check my account balance?

    You can check your account balances anytime, anywhere through Digital Banking or our mobile app. You can also check your balances using our Phone Banking service without needing internet access.
  • FAQ

    How do I lock my credit or debit card?

    You can easily lock and unlock your credit or debit card using the Card Management tool in Digital Banking or the Landmark app. This allows you to stop all card transactions (except for recurring transactions) when your card is temporarily lost or stolen.

    Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.

     

     
    Card Management Instructions in Digital Banking
    • Log in to Digital Banking
    • Locate “Card Management” on the navigation menu
    • Click on “Manage Cards”
    Card Management Instructions in Mobile App
    • Log in to mobile app
    • Locate “More” on the bottom navigation menu
    • Tap “Card Management”
    • Tap “Manage Cards”