Results for "how do I order a replacement card"

  • FAQ

    How can I move funds from a matured certificate?

    You can do this by scheduling an appointment at any of our branches. You can also submit your request through a secure message within Digital Banking.
    • Log in to Digital Banking
    • Click the envelope icon in the upper-right corner.
    • Hit the "Compose" button, and type your message.
  • FAQ

    How can I make a payment to my Landmark Visa® credit card online?

    You can pay your credit card online in Digital Banking (online or mobile app) or by doing a one-time guest payment using an external bank account or debit card.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay."
    • Choose a "From Account" you want to make your payment from in the drop-down.
    • Select "Add An Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Click the "Review Transfer" button.
    • Make sure everything is accurate, and then click the "Submit Transfer" button.
    Option 2: Through the Mobile App
    • Log into the Landmark app from your phone.
    • Tap the "Transfers" icon on the bottom navigation.
    • Tap the "Make a Transfer" image.
    • Choose a "From Account" you want to make your payment from in the drop-down. Select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Tap the "Review Transfer" button.
    • Make sure everything is accurate, and then tap the "Submit Transfer" button.
  • FAQ

    My Visa® card has expired, and I have not received my new card.

    Your card is valid through the end of the month in which it expires. You can expect your new card to arrive mid-month in the month it expires. If you have not received your new card by this time, contact us, call 866-952-8199 or call the number on the back of your card.
  • FAQ

    Do I need to contact Landmark when traveling out of state?

    With our improved fraud detection from Landmark and Visa®, you no longer have to call when you're traveling within the United States. It is still recommended that you notify us when you're traveling internationally. Note that, wherever you're traveling, we'll continue to monitor your account for suspicious activity, and get in touch with you immediately to verify transactions. To ensure that your transactions are completed securely, use your Landmark chip cards for all transactions. Cards with chip technology provide better security and faster transaction completion so you can confidentially use your card in your travels.
  • Content Page

    Landmark Rewards Program

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