Results for "eDocuments"

  • FAQ

    How do I receive a copy of my account interest 1099?

    Members who earned more than $10.00 of interest during the year will receive a 1099 form in the mail. These forms are postmarked by January 31 of each year.

    If you are registered for eDocuments, you can obtain a duplicate copy via Digital Banking by hovering over "Accounts" in the top navigation, clicking on "Statements and Documents" and then clicking on the "Tax Forms" tab.
  • FAQ

    I signed up for electronic delivery. Why am I still getting notices in the mail?

    You can verify that your email address for eDocuments (digital statements) is current within Digital Banking using the following steps:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Select your profile image in the upper-right corner.
    • Select "Settings."
    • Select "Contact."
    • If needed, click the pencil icon next to your email, update it, and click "Save Changes."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap on your profile image in the upper-right corner.
    • Tap "Settings."
    • Tap "Contact."
    • If needed, tap your email, update it, and tap "Save Email."
    If you are still receiving paper notices even though your email address is current in Digital Banking, contact us.
  • FAQ

    How can I set up direct deposit?

    Most employers have a direct deposit form for you to complete for direct deposit to your personal account. You will need Landmark's Routing Number and your Account Number.

    Routing Number
    Landmark's routing number is 275079714

    Account Number
    Here are the different ways to find your Landmark account number:

    Option 1: Through Digital Banking
    • Log in to Digital Banking.
    • Select the account name from the dashboard.
    • Find the last four digits of your account number under the account name.
    • Select the eye icon to reveal your full account number.
    Option 2: Through the Mobile App
    • Log in to the Landmark app on your phone.
    • Tap the account name from your dashboard.
    • Tsp "Show details" button in the upper-right corner.
    • Tap the eye icon to reveal your full account number.
    Option 3: Through Your Member Statement

    Mailed Statements
    • Your account number is listed on your monthly/quarterly statement.
    eDocuments
    • Log in to Digital Banking.
    • Locate "Accounts" in the top navigation.
    • Select "Statements and Documents."
    • Select "Statements."
    • Select any statement.
    • Your full account number will be on the blue bar next to your account name.
    Option 4: On Your Paper Checks
    • You can also find your account number on any printed checks that are linked with your account.
    Additionally you can use our direct deposit form to start or stop a direct deposit. If you need assistance, you can visit a branch or contact us.
  • FAQ

    How do I find my account number?

    Here are the different ways to find your Landmark account number:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Click on an account from your dashboard or locate "Accounts" in the top navigation and then select "Account Details."
    • Once you are in an account, you will see the last four digits of your account number underneath the account name.
    • Click the eye icon to reveal your full account number.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap on an account from your dashboard.
    • Once you are in an account, click the "Show details" button in the upper-right corner.
    • Tap the eye icon to reveal your full account number.

    Option 3: On Your Paper Statement (eDocuments or mailed)
    Your account numbers are listed on your monthly/quarterly member statements.

    Option 4: Landmark Loan Billing Notice
    Your account number is listed on your billing notices.

    Option 5: Printed Checks
    • Refer to the numbers across the bottom of the check.
    • From left to right, locate the routing number, 275079714.
    • Your account number will be the next set of digits to the right of the routing number.
  • FAQ

    How can I tell what my payment is and when it is due for my Home Equity Line of Credit (HELOC)?

    HELOCs operate on a monthly billing cycle, similar to a credit card. The minimum payment is calculated at the beginning of each cycle, and that payment is due before the next cycle begins.

    For example, let's say your due date is the first of the month, and we are in the month of March. The payment amount is calculated at the end of the business day on March 1, and that payment must be paid in full before the end of business day on April 1. At the end of the day on April 1, a new payment amount is calculated and that payment must be paid in full before the end of business day on May 1, and so on.

    If a payment is not made on time, any unpaid amounts from the previous cycle are added to the current cycle's minimum payment amount. There are multiple ways to find out your payment amount and due date. You will receive a billing notice every month stating the minimum payment amount and when it is due. This will be mailed to you unless you are enrolled in eDocuments. The amount due and next due date can also be verified by viewing your account online through Digital Banking or by contacting us.