Results for "how to digital banking"

  • FAQ

    What is the balance in my Health Savings Account (HSA)?

    You can check your account balance within your Digital Banking account. You can also use our Phone Banking to check balances, listen to your account history and make transfers.
  • FAQ

    Can I stop payment of a check online?

    Most members can complete stop payment requests through Digital Banking using the steps below (please note that this might now apply to all business members).
    • Log in to Digital Banking
    • In the top navigation bar, hover over "Accounts" and select "Check Services"
    • Select "New Stop Payment Request"
    • Complete the stop payment request form
    • Check the "I Agree" box -Select "Submit Request"
    You can also visit one of our branch locations or contact us for assistance. Our current stop payment fee will apply. Stop payment orders are valid for six months and must be renewed after that time period if you want the stop to remain in effect.
  • FAQ

    Can I view copies of my cancelled checks online?

    You can view copies of your canceled checks within Digital Banking by clicking on the hyperlinked check number in your checking account history. You can print copies of the check images by using your browser's print function. Please note that you will not be able to view images of checks that were cleared at a Landmark branch or checks that were cleared by the payee electronically. Copies of canceled checks are typically available in Digital Banking for six months. If you need an older check image, please contact us.
  • FAQ

    Why does ad-blocking or pop-up blocking software cause problems with some features in Digital Banking?

    Since some of the forms open in a new, secure window, some ad-blockers and pop-up blockers will see this as a pop-up window and block the page from loading. The solution for this is to disable your ad-blocker or pop-up blocker software, complete what needs to be done and then turn it back on.
  • FAQ

    Can I access my account via the internet on my phone?

    You can access Digital Banking by downloading the Landmark Credit Union mobile app through the App Store (if you're an Apple user) or the Google Play Store (if you're an Android user).