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  • FAQ

    Can I set up an automatic credit card payments from another bank account?

    Yes, you can set up automatic payments from an external account within Digital Banking or the mobile app.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay."
    • Under the "from account" drop-down, select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Click the "Review Transfer" button.
    • Make sure everything is accurate, and then click the "Submit Transfer" button.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap the "Move Money" icon on the bottom navigation.
    • Tap "Pay a Loan."
    • Under the "From Account" drop-down. Select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Tap the "Review Transfer" button.
    • Make sure everything is accurate, and then tap the "Submit Transfer" button.
    You can also use this form the set up recurring payments, if you prefer.
  • FAQ

    When do I get a new card? / Do I need a new card?

    No need to request a new card! Your card will work through the expiration date printed.
  • FAQ

    If I don't have a Landmark checking account, can I still set up automatic payments for my auto loan?

    Yes, you can! You have the option to establish a recurring transfer from a checking account at another financial institution to your Landmark loan. Here's how you can set it up:
    Digital Banking
    • Log in to your Digital Banking account.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay."
    • Under the "From account" drop-down, select "Add Account" to pay from an external account.
    • Choose your auto loan from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Click the "Review Transfer" button.
    • Make sure everything is accurate, and then click the "Submit Transfer" button.
    Mobile App
    • Log in to the Landmark app from your phone.
    • Tap the "Move Money" icon on the bottom navigation.
    • Tap "Pay a Loan."
    • Under the "From Account" drop-down, select "Add Account" to pay from an external account.
    • Choose your auto loan from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like. -Tap the "Review Transfer" button.
    • Make sure everything is accurate, and then tap the "Submit Transfer" button.
    You can also set up recurring monthly payments by visiting a branch and completing the necessary forms. Bring a voided check from the account you would like the payments to be withdrawn from. This method typically takes 3-4 business days to process.

    If you have additional questions, please contact us
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