Results for "how to digital banking"

  • FAQ

    Are rewards points retroactive? I have not signed up for Landmark Rewards.

    Points start accumulating as purchases are made using your Rewards card. All points will be available for redemption within Digital Banking or the mobile app.

    Digital Banking
    • Log in to Digital Banking
    • Hover over "Card Management" in the top navigation
    • Click on "Card Rewards"
    Mobile App
    • Log in to your mobile app
    • Tap the "More" icon on the bottom right navigation
    • Expand the "Card Management" menu
    • Tap "Card Rewards"
  • FAQ

    What do I do if I'm having trouble logging in to Digital Banking?

    If you are having trouble accessing your account, please make sure you are using your correct username and password. Check your caps lock key as our login box is case sensitive, and make sure your number lock key is on as well. Any leading or trailing blanks (spaces) in your User ID or Password will not allow the service to load properly.

    If you can't remember your username or password, click "Forgot username or password" on the Digital Banking login page

    Our site is optimized for use with certified/recommended browsers. If you use a different browser, you may not be able to take full advantage of all the features of the site.

    If you need additional assistance, please contact us.
  • FAQ

    What is my auto loan balance?

    To find your auto loan balance, log into your Digital Banking account, or contact us.
  • FAQ

    Who do I call for a lost or stolen credit card?

    If your card has been lost or stolen, please contact credit card customer service immediately at 866-952-8199 or 855-340-8778 for Cash Back Credit Cards only. You can report that the card is no longer in your possession and request a new card. Misplaced your card? Utilize Card Management via Digital Banking to lock your debit or credit card when misplaced or stolen, set spending limits or even set location preferences.

    Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.

     
    Card Management Instructions in Digital Banking
    • Log in to Digital Banking
    • Locate “Card Management” on the navigation menu
    • Click on “Manage Cards”
    Card Management Instructions in Mobile App
    • Log in to mobile app
    • Locate “More” on the bottom navigation menu
    • Tap “Card Management”
    • Tap “Manage Cards”
  • FAQ

    Can I access my tax forms online?

    You bet!

    Digital Banking Instructions
    • Log in to Digital Banking
    • Hover over "Accounts" in the top navigation
    • Click "Statements and Documents"
    • Select the "Tax Forms" tab
    Mobile App Instructions
    • Log in to the mobile app
    • Tap "More" in the bottom navigation
    • Expand the "Accounts" menu
    • Tap "Statements & Documents"
    • Tap "Tax Forms"