Results for "how to digital banking"

  • FAQ

    What is my auto loan balance?

    To find your auto loan balance, log into your Digital Banking account, or contact us.
  • FAQ

    Who do I call for a lost or stolen credit card?

    If your card has been lost or stolen, please contact credit card customer service immediately at 866-952-8199 or 855-340-8778 for Cash Back Credit Cards only. You can report that the card is no longer in your possession and request a new card. Misplaced your card? Utilize Card Management via Digital Banking to lock your debit or credit card when misplaced or stolen, set spending limits or even set location preferences.

    Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.


    Card Management Instructions in Digital Banking
    • Log in to Digital Banking
    • Locate “Card Management” on the navigation menu
    • Click on “Manage Cards”
    Card Management Instructions in Mobile App
    • Log in to mobile app
    • Locate “More” on the bottom navigation menu
    • Tap “Card Management”
    • Tap “Manage Cards”
  • FAQ

    Can I access my tax forms online?

    You bet!

    Digital Banking Instructions
    • Log in to Digital Banking
    • Hover over "Accounts" in the top navigation
    • Click "Statements and Documents"
    • Select the "Tax Forms" tab
    Mobile App Instructions
    • Log in to the mobile app
    • Tap "More" in the bottom navigation
    • Expand the "Accounts" menu
    • Tap "Statements & Documents"
    • Tap "Tax Forms"
  • FAQ

    Can I access my 1098 interest mortgage statement online?

    You can access your 1098 tax form within Digital Banking or the mobile app.

    Find your tax documents in Digital Banking. Here are the steps:
    • Hover over “Accounts” in the top navigation
    • Click on “Statements and Documents”
    • Click on the “Tax Forms” tab.
  • FAQ

    Is my account information available 24 hours a day?

    You can access your account information 24/7through Digital Banking and Phone Banking, our automated phone service. To receive more information about these services and sign up, please visit our website, contact us or visit any of our branches.