Send Domestic Wire Transfer
You can send a wire transfer, within the United States, by visiting any branch location. We recommend scheduling an appointment online beforehand (select Specialized Services). Any domestic wires done after 4:45 p.m. may not be processed until the following business day. Transfers will take up to two to four hours to get to the recipient, and a fee of $20.00 will be charged to you, the member.

You will need to provide the following recipient information:

• Amount
• Beneficiary Name
• Beneficiary Account Number
• Beneficiary Street Address (P.O. Box is not a valid address)
• Financial Institution Name
• Financial Institution Address
• Financial Institution Routing Number
• Reason for the wire transfer

Please make sure the beneficiary has contacted their financial institution ahead of time to get their correct wiring instructions. Note that some financial institutions do not receive wires directly and require the use of a correspondent financial institution.

Send a Foreign Wire Transfer
If you are sending a wire transfer outside of the United States, you will need to schedule a branch appointment (select Specialized Services) for a time Monday-Friday. The member must remain present until exchange information is received and disclosures are signed. All foreign wires must be completed by 3:00 p.m. Transfers will take 5-7 business days to be received by the recipient, and a fee of $75.00 is charged to you, the member.

You will need to provide the following recipient information:

• Amount -Beneficiary Name
• Beneficiary Account Number
• Beneficiary Street Address (P.O. Box is not a valid address)
• Financial Institution Name
• Financial Institution Address
• Financial Institution SWIFT code
• IBAN (Europe & Costa Rica), CLABE (Mexico), Transit and Sort code (Canada)
• Reason for the wire transfer

Please make sure the beneficiary has contacted their financial institution ahead of time to get their correct wiring instructions.

Receive a Wire Transfer to Landmark Account
To have funds transferred to your Landmark account (Note: there is a $10 fee for this service), the company sending the wire transfer will require the following information:

• To: Landmark Credit Union ABA: 275079714
• Financial Institution Address: 555 S Executive Dr. Brookfield, WI 53005
• ABA Number: 275079714
• Beneficiary name
• Beneficiary account number (Please specify Savings, Checking, etc.)

Yes, there are several convenient ways to set up recurring transfers for your Landmark loan payments:

Option 1: Through Digital Banking
Utilize our Loan Payments feature within Digital Banking.

• Log into Digital Banking.
• Locate "Transfer & Pay" in the top navigation. 
• Select "Transfer & Loan Pay."
• You'll need the routing and account number from your external account to complete the process.
• Please note that the transfer takes 3 full business days to complete.

Option 2: Bill Pay With Another Financial Institution
If you have Bill Pay available with your other financial institution, you can use that service to make payments on your Landmark auto loan. Remember to reference your Landmark member number along with the loan number suffix as the account number.

Mail the payment to:
           Landmark Credit Union
           P.O. Box 510910
           New Berlin, WI 53151-0910

Option 3: At a Branch:
You can visit any of our branch locations to complete the necessary forms for setting up recurring transfers. The processing time for this setup is approximately 3 to 4 business days.

Feel free to reach out to us if you have any additional questions or need further assistance with the setup process. We're here to help!

Once a transaction has been authorized on your card, we are not able to stop the charge from posting to your card. If you had set up a recurring charge on your credit card to pay for a service you wish to cancel, you should contact the company that is making the charge directly and request to cancel it.

In Case of Fraud
If you believe there is fraud on your card, call credit card customer service immediately to notify them of the fraud and have a new card issued. You can find the phone number on the back of your credit card or use the appropriate phone number listed below.

Signature (Cash Back Visa® Only): 855-340-8778
All other cards: 866-952-8199

In Case of Dispute If you were charged incorrectly for an item or service, you should contact the merchant directly to resolve the issue. If the merchant is unwilling or unable to resolve the issue, you can call 866-952-8199 or write a letter of dispute regarding the specific transaction. Your letter should include:

• Your name
• The date you are writing
• Your credit card account number
• The date and amount of the transaction
• The name of the merchant that processed the transaction
• Your signature

Mail your letter to the following address:
Cardholder Services
PO Box 183258
Columbus, OH 43218-3258

You must notify us of any error you're disputing within 60 days of the date that the first statement on which the charge appears was sent to you.