Results for "how to digital banking"

  • FAQ

    How do I deposit a check into my Landmark account if I live outside Wisconsin?

    You have two convenient options for depositing a check into your Landmark account.

    1. Use Mobile Deposit (Recommended): Log in to Digital Banking and deposit your check securely using our mobile app. It’s fast, easy, and can be done from anywhere! Don’t have the app, download it now.



    2. Mail Your Check: If you prefer to mail your deposit, include your account number on the memo line and send it to:

    Landmark Credit Union
    P.O. Box 510870
    New Berlin, WI 53151-0870

    If you have any questions about depositing checks, we’re here to help. Contact us.
  • FAQ

    Can I set up an automatic credit card payments from another bank account?

    Yes, you can set up automatic payments from an external account within Digital Banking or the mobile app.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay."
    • Under the "from account" drop-down, select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Click the "Review Transfer" button.
    • Make sure everything is accurate, and then click the "Submit Transfer" button.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap the "Transfers" icon on the bottom navigation.
    • Tap the "Make a Transfer" image.
    • Under the "From Account" drop-down. Select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Tap the "Review Transfer" button.
    • Make sure everything is accurate, and then tap the "Submit Transfer" button.
    You can also use this form the set up recurring payments, if you prefer.
  • FAQ

    Digital Banking occasionally times out. What is causing this?

    For security reasons, Digital Banking will automatically log you out after a period of inactivity.
  • FAQ

    How can I tell what my payment is and when it is due for my Home Equity Line of Credit (HELOC)?

    HELOCs operate on a monthly billing cycle, similar to a credit card. The minimum payment is calculated at the beginning of each cycle, and that payment is due before the next cycle begins.

    For example, let's say your due date is the first of the month, and we are in the month of March. The payment amount is calculated at the end of the business day on March 1, and that payment must be paid in full before the end of business day on April 1. At the end of the day on April 1, a new payment amount is calculated and that payment must be paid in full before the end of business day on May 1, and so on.

    If a payment is not made on time, any unpaid amounts from the previous cycle are added to the current cycle's minimum payment amount. There are multiple ways to find out your payment amount and due date. You will receive a billing notice every month stating the minimum payment amount and when it is due. This will be mailed to you unless you are enrolled in eDocuments. The amount due and next due date can also be verified by viewing your account online through Digital Banking or by contacting us.
  • FAQ

    How do I make a car loan payment online?

    You can make your auto loan payment through Digital Banking(online or moblie app) or make a one-time guest payment online. 

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Hover over "Transfer & Pay" in the top navigation.
    • Click 'Transfer & Loan Pay."
    • Choose a "From Account" from the drop-down or select "Add Account" to pay from an external account.
    • Select your auto loan account from the "To Account" drop-down.
    • Choose the payment amount.
    • Set the frequency (you can make a one-time payment or a recurring payment).
    • Add a memo, if you like.
    • Click the "Review Transfer" button.
    • Make sure everything is accurate, and click the "Submit Transfer" button.

    Option 2: Through the Mobile App
    • Log into Landmark app on your phone.
    • Tap the "Transfers" icon on the bottom navigation.
    • Tap the "Make a Transfer" image.
    • Choose a "From Account" from the drop-down or select "Add Account" to pay from an external account.
    • Select your auto loan account from the "To Account" drop-down.
    • Choose the payment amount.
    • Set the frequency (you can make a one-time payment or a recurring payment).
    • Add a memo, if you like.
    • Tap the "Review Transfer" button.
    • Make sure everything is accurate, and tap the "Submit Transfer" button.

    One-time Online Payment

    Make a One-time Guest Payment Using an External Bank Account
    • Access Landmark Online Loan Payments to make a one-time guest payment using your loan account number and the last four digits of your Social Security Number (SSN).
    • From the “Funding Account Details” drop-down, select “New Bank Account.”
    • Enter your account information.
    • Select the payment date.
    • From the “Payment Details” drop-down, choose your payment amount.
    • Select the “Continue” button.
    • Review your payment details.
    • Select the “Confirm” button.
    • Once you see the successful payment confirmation, you can choose between the options “Make Another Payment” or “End My Session.”
    Make a One-time Guest Payment Using a Debit Card
    Please note that you well be charged a $5.95 processing fee if you choose this payment method.
    • Access Landmark Online Loan Payments to make a one-time guest payment using your loan account number and the last four digits of your Social Security Number (SSN).
    • From the “Funding Account Details” drop-down, select “New Card Account.”
    • Enter your account information.
    • Select the payment date.
    • From the “Payment Details” drop-down, choose your payment amount.
    • Select the “Continue” button.
    • Review your payment details.
    • Select the “Confirm” button.
    • Once you see the successful payment confirmation, you can choose between the options “Make Another Payment” or “End My Session.”