Results for "how do I order a replacement card"
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FAQ
How do I know how long my checks are held?
The length of the hold on the check will depend on the type of check you deposit. If you have any questions about how long your check will be held, you can discuss this with the teller who takes your check at the branch. The length of the hold will also print on your receipt. For additional information on check holds, please see our Funds Availability Policy. -
FAQ
Who do I call for a lost or stolen debit card?
During regular business hours, please contact us. After hours, please call 800-472-3272. You can also report a lost or stolen debit card by sending us a secure message within Digital Banking. Misplaced your card? Utilize Card Management via Digital Banking to lock your debit or credit card when lost or stolen, set spending limits, or even set location preferences.
Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.Card Management Instructions in Digital Banking
- Log in to Digital Banking
- Locate “Card Management” on the navigation menu
- Click on “Manage Cards”
Card Management Instructions in Mobile App
- Log in to mobile app
- Locate “More” on the bottom navigation menu
- Tap “Card Management”
- Tap “Manage Cards”
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FAQ
How much is a roll of quarters, dimes, nickels or pennies? Can I purchase them at a branch?
Rolled coins are available for sale at any of our branch locations at a charge of $0.12 per roll. Please contact the branch you will be visiting in advance if you need to order large amounts of coin. The values of each roll are as follows:- Quarters are $10.00 and come in rolls of 40
- Dimes are $5.00 and come in rolls of 50
- Nickels are $2.00 and come in rolls of 40
- Pennies are $0.50 and come in rolls of 50
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FAQ
How do I do an advance on my Home Equity Line of Credit (HELOC)?
There are many options to do an advance on a HELOC.- Access your account online using Digital Banking or by phone with Phone Banking
- Visit any of our branch locations
- Contact Us
- Checks may be ordered for use with your HELOC
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FAQ
How do I open a safe deposit box?
Visit one of our branches that offers safe deposit boxes to apply. While at the branch, you'll fill out a rental agreement form and pay the first year's rent. To check which size boxes are available at a specific branch, contact us.