Results for "how do I order a replacement card"
-
FAQ
Do I receive a confirmation that my transfer is complete? How soon after will my transaction post?
You will receive an online confirmation that the transfer is complete, along with a Reference Number, after you select the "Confirm Transfer" button. We use real-time account access, and therefore as soon as you confirm the transaction, it will process. Internal transfers, excluding credit card and mortgage payments, are immediate. Mortgage and credit card accounts, which will not reflect a transfer until the next business day because payments are only processed overnight for these two types of accounts. External transfers may take up to three days to post. We recommend visiting the Account Summary or History page to verify the transfer has taken place. -
FAQ
How do I pay my auto loan?
You have multiple options for paying your vehicle loan payment:- Digital Banking: Access your account through Digital Banking to make a payment.
- One-time Guest Payment: Make a one-time guest payment using an external bank account or a a debit card.
- Branch Visit: Visit any of our branches to make your payment.
- Mail Payment: Mail your payment to: Landmark Credit Union P.O. Box 510910 New Berlin, WI 53151-0910
- Please write your loan account number in the memo section of your check so we know where the payment needs to be posted. Your loan account number can be found in the vehicle loan welcome letter that was mailed to you.
-
FAQ
How can I request a Personal Identification Number (PIN) for my credit card?
If you need to request a PIN, please call credit card customer service at 866-952-8199 or the phone number found on the back of your credit card. PIN numbers cannot be requested or issued online. -
FAQ
Who do I contact regarding my credit card if I'm traveling out of the country?
We recommend you contact us at 262-796-4500 prior to your departure to alert them of your travel plans. If you are already out of the country and have run into issues, please call: Signature (Cash Back Visa® Only): 301-945-9975 Non-signature: 301-945-9967 -
FAQ
How do I make a credit card payment?
One of the easiest ways you can make a credit card payment is through Digital Banking or our mobile app.
Option 1: Through Digital Banking- Log into Digital Banking.
- Locate the "Move Money" tab from the main navigation and select "Make a Transfer."
- Enter the amount to be transferred, choose a from and to account, click "Transfer Funds" and finally "Confirm Transfer."
- Log into the Landmark app on your phone.
- Tap "Make a transfer" in the bottom navigation.
- To make a one-time payment, choose a from and to account, enter the amount you want to transfer, tap "Transfer" and finally tap "Confirm Transfer."
- To set up a recurring payment, tap the "schedule" toggle at the top and then "schedule a transfer." Then you will be able to choose a from and to account, enter the amount you want to transfer, set up the frequency of payment, tap "transfer" and finally tap "confirm transfer."
Option 1: Through Digital Banking
Make a credit card payment with funds from another financial institution.- Log into Digital Banking.
- Click the name of your credit card account.
- Click the "Pay your bill now" link.
- It will then prompt you to add your financial institution's account information.
- Log into the Landmark app on your phone.
- Tap "Move Money" in the bottom navigation.
- Tap "Pay a Loan."
- It will then prompt you to add your financial institution's account information.
Other Payment Options
Branch
You can pay in person at a branch lobby or drive-thru.
Phone Use
Phone Banking to easily make loan payments from your phone.
Mail
You can mail your payment to:
Landmark Credit Union
P.O. Box 2711
Omaha, NE 68103-2711
You can also set up a recurring payment by filling out the Automatic Credit Card Payment Request form and mailing it to the address listed above.