Results for "how to digital banking"

  • FAQ

    How do I make a credit card payment?

    One of the easiest ways you can make a credit card payment is through Digital Banking or our mobile app.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Locate the "Move Money" tab from the main navigation and select "Make a Transfer."
    • Enter the amount to be transferred, choose a from and to account, click "Transfer Funds" and finally "Confirm Transfer."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap "Make a transfer" in the bottom navigation.
    • To make a one-time payment, choose a from and to account, enter the amount you want to transfer, tap "Transfer" and finally tap "Confirm Transfer."
    • To set up a recurring payment, tap the "schedule" toggle at the top and then "schedule a transfer." Then you will be able to choose a from and to account, enter the amount you want to transfer, set up the frequency of payment, tap "transfer" and finally tap "confirm transfer."


    Make a credit card payment with funds from another financial institution.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Click the name of your credit card account.
    • Click the "Pay your bill now" link.
    • It will then prompt you to add your financial institution's account information.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap "Move Money" in the bottom navigation.
    • Tap "Pay a Loan."
    • It will then prompt you to add your financial institution's account information.
     
    Other Payment Options
    Branch
    You can pay in person at a branch lobby or drive-thru.

    Phone Use
    Phone Banking to easily make loan payments from your phone.

    Mail
    You can mail your payment to:
    Landmark Credit Union
    P.O. Box 2711
    Omaha, NE 68103-2711

    You can also set up a recurring payment by filling out the Automatic Credit Card Payment Request form and mailing it to the address listed above.
  • FAQ

    How do I order or reorder checks?

    Our most convenient option for ordering checks is through Digital Banking. However, please note, we changed check vendors in May 2024. If this is your first order with Deluxe, our new vendor, it’s best to contact us or visit a branch. Reorders can easily be done through Digital Banking after your first check order.  

    Once ordered, checks will typically be delivered within 7-10 business days. Here are all the methods you can use to order checks. 

    Digital Banking 

    Log in to Digital Banking  
    Click "Accounts" in the top navigation 
    Click "Check Services" 
    Click "Reorder Checks” 
    Click the "Order Checks" 

    Mobile App 

    Log in to the Landmark app 
    Tap "More" from the bottom navigation 
    Tap to expand the "Accounts" menu 
    Tap "Check Services" 
    Tap "Order Checks" 
    Tap "Order Checks" 

    Order Checks in Person 

    Visit a Landmark branch (lobby or drive-thru) to order checks. 

    Order By Phone 

    You can order checks by calling us. 

    Order By Mail 

    If you have a reorder form (available at a Landmark branch or in your original package of checks), you can drop it off at any of our branches or mail it to: 

    Landmark Credit Union 
    P.O. Box 510870 
    New Berlin, WI 53151 

    Members aged 55 and above who have a Landmark checking account (VIP, Rewards or Premium) are eligible to receive one free box of Landmark checks per calendar year. To receive this free box of checks, you must order at a branch or by contacting us. 
    Deluxe

  • FAQ

    How do I change my address with Landmark?

    There are several ways to update your address:

    Option 1: Through Digital Banking

    • Log into Digital Banking.
    • Select your profile image in the upper-right corner.
    • Select "Settings."
    • Select "Contact."
    • If needed, select the pencil icon next to your address, update it, and select "Save Changes."

    Option 2: Through the Mobile App

    • Log into the Landmark app on your phone.
    • Tap your profile image in the upper-right corner.
    • Tap "Settings."
    • Tap "Contact."
    • If needed, tap your address, update it, and tap "Save Email."

    Option 3: Visit a Branch
    Visit one of our branches to complete a change of information form

    Option 4: Send a Fax
    Send a signed, written request via fax to our Help Desk at 262-799-4580.

    Option 5: Mail Your Request
    Mail a signed written request to:

    Landmark Credit Union
    Attn: Help Desk
    P.O. Box 510870
    New Berlin, WI 53151-0870

  • FAQ

    How do I pay my auto loan?

    You have multiple options for paying your vehicle loan payment:
    1. Digital Banking: Access your account through Digital Banking to make a payment.
    2. One-time Guest Payment: Make a one-time guest payment using an external bank account or a a debit card.
    3. Branch Visit: Visit any of our branches to make your payment.
    4. Mail Payment: Mail your payment to: Landmark Credit Union P.O. Box 510910 New Berlin, WI 53151-0910
      • Please write your loan account number in the memo section of your check so we know where the payment needs to be posted. Your loan account number can be found in the vehicle loan welcome letter that was mailed to you.
  • FAQ

    How do I check my credit card balance?

    You can access your credit card information and make payments online by logging into Digital Banking, and clicking on your credit card account from your dashboard.

    During regular business hours you can call our Credit Card Department at 262-796-4500, ext. 6609.

    Outside of regular business hours, call 866-952-8199 or for Signature credit cards, call the phone number found on the back of your credit card.