Results for "how do I order a replacement card"

  • FAQ

    How can I activate my debit card?

    There are four ways to activate your Landmark debit card. Choose the option below and follow the steps that work best for you.

    Option 1: Through Card Management in Digital Banking
    • Log into Digital Banking.
    • Locate "Card Management" in the top navigation.
    • Select "Manage Cards."
    • Select "Activate Card."
    • Enter the card expiration date and security code.
    • Select "Activate."
    Option 2: Through Card Management in the Mobile App
    • Log into the Landmark app on your phone.
    • Tap "More" in the bottom navigation.
    • Tap "Card Management."
    • Tap "Manage Cards."
    • Tap "Activate Card."
    • Enter the card expiration date and security code.
    • Tap "Activate."
    Note: ATM cards are not able to be activated under Card Management in Digital Banking.

    Option 3: Call the 800 Number on the Sticker Attached to the Physical Card

    Option 4: By Phone During Business Hours
    • Call 262-796-4500.
    • Select 3 for credit cards, ATM cards or debit cards.
    • Select 2 for debit or ATM cards.
    • Select 1 to activate your debit card or ATM Card or reset your PIN.
  • FAQ

    Who do I contact regarding my credit card if I'm traveling out of the country?

    We recommend you contact us at 262-796-4500 prior to your departure to alert them of your travel plans. If you are already out of the country and have run into issues, please call: Signature (Cash Back Visa® Only): 301-945-9975 Non-signature: 301-945-9967
  • FAQ

    How do I pay my auto loan?

    You have multiple options for paying your vehicle loan payment:
    1. Digital Banking: Access your account through Digital Banking to make a payment.
    2. One-time Guest Payment: Make a one-time guest payment using an external bank account or a a debit card.
    3. Branch Visit: Visit any of our branches to make your payment.
    4. Mail Payment: Mail your payment to: Landmark Credit Union P.O. Box 510910 New Berlin, WI 53151-0910
      • Please write your loan account number in the memo section of your check so we know where the payment needs to be posted. Your loan account number can be found in the vehicle loan welcome letter that was mailed to you.
  • FAQ

    How do I add or remove an account beneficiary?

    You can visit any of our branches to complete the documents needed to add or remove a beneficiary from an account. You can schedule a branch appointment for "Specialized Services" to do this, but it isn't required.

    If you cannot remember who your current account beneficiary is, contact us.
  • FAQ

    How do I make a credit card payment?

    One of the easiest ways you can make a credit card payment is through Digital Banking or our mobile app.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Locate the "Move Money" tab from the main navigation and select "Make a Transfer."
    • Enter the amount to be transferred, choose a from and to account, click "Transfer Funds" and finally "Confirm Transfer."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap "Make a transfer" in the bottom navigation.
    • To make a one-time payment, choose a from and to account, enter the amount you want to transfer, tap "Transfer" and finally tap "Confirm Transfer."
    To set up a recurring payment, tap the "schedule" toggle at the top and then "schedule a transfer." Then you will be able to choose a from and to account, enter the amount you want to transfer, set up the frequency of payment, tap "transfer" and finally tap "confirm transfer."


    Make a credit card payment with funds from another financial institution.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Click the name of your credit card account.
    • Click the "Pay your bill now" link.
    • It will then prompt you to add your financial institution's account information.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Click the name of your credit card account.
    • Click the "Pay your bill now" link.
    • It will then prompt you to add your financial institution's account information.
     
    Other Payment Options
    Branch
    You can pay in person at a branch lobby or drive-thru.

    Phone Use
    Phone Banking to easily make loan payments from your phone.

    Mail
    You can mail your payment to:
    Landmark Credit Union
    P.O. Box 2711
    Omaha, NE 68103-2711

    You can also set up a recurring payment by filling out the Automatic Credit Card Payment Request form and mailing it to the address listed above.