Results for "how do I order a replacement card"

  • FAQ

    Who do I call for a lost or stolen credit card?

    If your card has been lost or stolen, please contact credit card customer service immediately at 866-952-8199 or 855-340-8778 for Cash Back Credit Cards only. You can report that the card is no longer in your possession and request a new card. Misplaced your card? Utilize Card Management via Digital Banking to lock your debit or credit card when misplaced or stolen, set spending limits or even set location preferences.

    Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.


    Card Management Instructions in Digital Banking
    • Log in to Digital Banking
    • Locate “Card Management” on the navigation menu
    • Click on “Manage Cards”
    Card Management Instructions in Mobile App
    • Log in to mobile app
    • Locate “More” on the bottom navigation menu
    • Tap “Card Management”
    • Tap “Manage Cards”
  • FAQ

    Is it possible to do a "chargeback" with my Landmark debit card like it is with a credit card? I have an unauthorized charge that the company refuses to remove.

    Please contact us and speak with a representative about your situation. After verifying your identity and account information, the representative provide you with the paperwork to dispute the charge.
  • FAQ

    Who do I contact regarding my credit card if I'm traveling out of the country?

    We recommend you contact us at 262-796-4500 prior to your departure to alert them of your travel plans. If you are already out of the country and have run into issues, please call: Signature (Cash Back Visa® Only): 301-945-9975 Non-signature: 301-945-9967
  • FAQ

    How do I pay my auto loan?

    You have multiple options for paying your vehicle loan payment:
    1. Digital Banking: Access your account through Digital Banking to make a payment.
    2. One-time Guest Payment: Make a one-time guest payment using an external bank account or a a debit card.
    3. Branch Visit: Visit any of our branches to make your payment.
    4. Mail Payment: Mail your payment to: Landmark Credit Union P.O. Box 510910 New Berlin, WI 53151-0910
      • Please write your loan account number in the memo section of your check so we know where the payment needs to be posted. Your loan account number can be found in the vehicle loan welcome letter that was mailed to you.
  • FAQ

    How do I add or remove an account beneficiary?

    You can visit any of our branches to complete the documents needed to add or remove a beneficiary from an account. You can schedule a branch appointment for "Specialized Services" to do this, but it isn't required.

    If you cannot remember who your current account beneficiary is, contact us.