• FAQ

    Do I have to close my account if I move out of state?

    Once you are a member of Landmark Credit Union, you can keep your membership even if you move out of state. Be sure to sign up for Digital Banking so you can manage your money, no matter where you are! Register online and download the Landmark Credit Union mobile app. You can also take advantage of our 34,000+ in-network ATMs by using our Branch & ATM Locator. Additionally, you may use one of the CO-OP Shared Branches throughout the country when you need to conduct an in-person transaction.
  • FAQ

    How can I set up direct deposit?

    Most employers have a direct deposit form for you to complete for direct deposit to your personal account. You will need the following information:

    Routing Number
    Landmark's routing number is 275079714

    Account Number

    Here are the different ways to find your Landmark account number:
    • Digital Banking
      • Log in to Digital Banking
      • Click on the account name from the dashboard
      • Find the last four digits of your account number under the account name
      • Click the eye icon to reveal your full account number
    • Mobile App
      • Log in to the mobile app
      • Click on the account name from your dashboard
      • Click the "Show details" button in the upper-right corner
      • Tap the eye icon to reveal your full account number
    • Member Statement (eDocuments or mailed)
      • Your account numbers are listed on your monthly/quarterly member statements.
      • For eStatements, Navigate to Accounts > Statements and Documents > Statements.
    • Paper Checks
      • You can also find your account number on any printed checks that are linked with your account. See the diagram below.
    Additionally you can use our direct deposit form to start or stop a direct deposit. If you need assistance, please visit any of our branches or contact us.
  • FAQ

    Is my account information available 24 hours a day?

    You can access your account information 24/7through Digital Banking and Phone Banking, our automated phone service. To receive more information about these services and sign up, please visit our website, contact us or visit any of our branches.
  • FAQ

    What is the cost for copies of check and account statements?

    For your convenience, check copies can be obtained through Digital Banking as far back as six months without a charge. If you have enrolled in eDocuments, you have access to account statement copies for free. Copies can also be obtained at the rate listed on our Fee Schedule if you do not have eDocuments. Please contact us for assistance with obtaining the items you need.
  • FAQ

    When are direct deposits posted to my account?

    Direct deposits are posted to your account when we receive the deposit from the initiating company. The initiating company tells us when the funds can be placed into the account, so a deposit can be immediate or can show as pending for 1-2 days before it is released into the account. If you have specific questions about your deposit, please contact us.