You may order awards anytime during the program as long as your account is in good standing and you have enough points to redeem the requested award. In good standing means your account is not delinquent, past due, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding.

Yes! There are several easy ways to do this:

• Call credit card customer service at 866-952-8199 or the phone number on the back of your credit card
• Call Landmark's Credit Card department at 262-796-4500, ext. 6609
• Visit a branch to fill out a form Please allow two to three weeks for the transfer.

You will receive an online confirmation that the transfer is complete, along with a Reference Number, after you select the "Confirm Transfer" button. We use real-time account access, and therefore as soon as you confirm the transaction, it will process. Internal transfers, excluding credit card and mortgage payments, are immediate. Mortgage and credit card accounts, which will not reflect a transfer until the next business day because payments are only processed overnight for these two types of accounts. External transfers may take up to three days to post. We recommend visiting the Account Summary or History page to verify the transfer has taken place.

To close your Visa account, please send a signed, written request to: Landmark Credit Union Attn: Credit Card Department P.O. Box 510870 New Berlin, WI 53151-510870 If you have additional questions, please contact us. Please note, you will still be responsible for paying any outstanding balances.