If you notice an automatic withdrawal from your account that you do not recognize, contact us or visit one of our branches right away so we can look into the situation.

We take the security of our members' accounts very seriously. To protect our members from fraud and other forms of identity theft, we require picture identification to process transactions.

An account is considered inactive if, for at least one calendar year (i) no transactions are conducted through the account, excluding posting of dividends; (ii) at least one owner is over the age of 21; (iii) there are no open loans or other relationships with us; and, (iv) the combined balance in all the accounts under your membership is less than $100. A $5.00 monthly fee is assessed on inactive accounts.

If you are looking to close an inactive account, please visit a branch or schedule an appointment for "Specialized Services".

Update Your Address within Digital Banking

• Log in to Digital Banking 
• Hover over "Settings & Support" in the top navigation
• Click on "Settings" -Select the "Contact" tab
• Under the address section, click the pencil icon
• Update the information to your current address
• Click the "Save" button

Update Your Address within the Mobile App

• Log in to the mobile app
• Tap your profile image in the upper-right corner
• Tap "Settings"
• Tap "Contact"
• Enter your current address
• Tap the "Save Address" button

Update Your Address at a Landmark Branch
You can complete a change of address request at any of our branches.

Night deposits will post the following business day. Please be aware that scheduled withdrawals may be posted prior to night deposits. Our night drop box is processed once per day and is checked at 8:30 a.m.