Absolutely! Our business digital experience is tailored to streamline your ongoing management tasks, ensuring that your sub-users have seamless access to essential features and services.
Here's what you should be aware of regarding sub-user access in business digital banking:

• Efficient Permissions & Limits Assignment: Assigning permissions and limits has never been more efficient. You can now allocate permissions and limits simultaneously, ensuring accuracy and saving you time.
• Readability & Content Organization: We present summary views of user access, permissions, and limits, along with categorized sections that make managing information more manageable and editable.
• Mobile-Friendly Experience: Managing sub-users isn't confined to desktops anymore. Our mobile experience allows business owners, employees, and contractors to easily adjust user permissions, set limits, reset passwords, and view account access while on the move.

This empowers both business owners and sub-users to manage user access effortlessly and efficiently, enhancing the overall experience of our business banking platform.

Ready to empower your Business Digital Banking with a sub-user? 
If you need further assistance with Business Digital Banking, contact our Cash Management team.

During regular business hours, please contact us. After hours, please call 800-472-3272. You can also report a lost or stolen debit card by sending us a secure message within Digital Banking. Misplaced your card? Utilize Card Management via Digital Banking to lock your debit or credit card when lost or stolen, set spending limits, or even set location preferences.

Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.

 

Card Management Instructions in Digital Banking

• Log in to Digital Banking
• Locate “Card Management” on the navigation menu
• Click on “Manage Cards”

Card Management Instructions in Mobile App

• Log in to mobile app
• Locate “More” on the bottom navigation menu
• Tap “Card Management”
• Tap “Manage Cards”

Points start accumulating as purchases are made using your Rewards card. All points will be available for redemption within Digital Banking or the mobile app.

Digital Banking

• Log in to Digital Banking
• Hover over "Card Management" in the top navigation
• Click on "Card Rewards"

Mobile App

• Log in to your mobile app
• Tap the "More" icon on the bottom right navigation
• Expand the "Card Management" menu
• Tap "Card Rewards"

If you are having trouble accessing your account, please make sure you are using your correct username and password. Check your caps lock key as our login box is case sensitive, and make sure your number lock key is on as well. Any leading or trailing blanks (spaces) in your User ID or Password will not allow the service to load properly.

If you can't remember your username or password, click "Forgot username or password" on the Digital Banking login page

Our site is optimized for use with certified/recommended browsers. If you use a different browser, you may not be able to take full advantage of all the features of the site.

If you need additional assistance, please contact us.

You can verify that your email address for eDocuments is current within Digital Banking using the following steps: Digital Banking

• Log in to Digital Banking
• Hover over "Settings & Support"
• Click on "Settings"
• Click the "Contact" tab
• If needed, click the pencil icon, update your email address and click "Save Changes"

Mobile App

• Log in to the mobile app
• Tap on your profile image in the upper-right corner
• Tap "Settings"
• Tap "Contact"
• Edit your contact information and save your changes

If you are still receiving paper notices even though your email address is current in Digital Banking, contact us.