Results for "how to digital banking"

  • FAQ

    How can I transfer funds to another financial institution?

    You can transfer funds to another financial institution through Digital Banking or the mobile app.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay."
    • Click the "Add accounts" tab.
    • Click the "Add account" button.
    • Under "External account," choose either "Add an account instantly" and use your login credentials from another financial institution to link your account, or "Add an account manually" and enter your account and routing numbers from another financial institution (note: verification can take up to three days with this method). Follow the prompts.
    • After you've added your external account, go to the "Make a transfer" tab to transfer funds from a Landmark account to your external account.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap the "Move Money" icon in the bottom navigation.
    • Tap "Transfer."
    • Under "External Account" you can either choose "Add an account instantly" and use your login credentials from another financial institution to link your account, or "Add an account manually" and enter your account and routing numbers from another financial institution (note: verification can take up to three days with this method). Follow the prompts.
    • After you've added your external account, you can go to the "Transfers" icon in the bottom navigation, tap the "Make a Transfer" image and transfer funds from a Landmark account to your external account.
  • FAQ

    How do I make a loan payoff?

    There are multiple ways you can pay off your loan. Choose the one that suits you best:

    1. Digital Banking & Mobile App For fixed-term consumer loans (excludes: HELOC, home equity loans, lines of credit, mortgage and business loans) you can use the "loan pay" option within Digital Banking or the mobile app. Payoffs must be made during Landmark business days.

    Digital Banking
    • Log into Digital Banking
    • Navigate to the "Move Money" tab. Then click "Loan Pay" from the dropdown menu.
    • Click "Get Started." When prompted, enter your external account information to begin. You will need the correct routing and account number from the other financial institution to complete this process.
    Mobile App
    • Log into the Landmark App from your phone.
    • Tap "Move Money" in the bottom navigation.
    • Tap "Pay a Loan."
    • Tap "Get Started" and enter your external account information to begin. You will need the correct routing and account number from the other financial institution to complete this process.
    2. Mail
    Send your loan payoff check to:
    Landmark Credit Union
    P.O. Box 510910
    New Berlin, WI 53151-0910

    3. Overnight mail
    Landmark Credit Union
    555 South Executive Drive
    Brookfield, WI 53005

    4. Wire Funds
    You can also send a wire transfer to your Landmark loan account. Please note that there is a $10 fee for this service. The other financial institution sending the wire transfer will require the following information:
    • To: Landmark Credit Union
    • ABA: 275079714
    • Financial Institution Address:
      • 555 South Executive Drive
      • Brookfield, WI 53005
    • Beneficiary name
    • Beneficiary Account Number (Specify loan type)
    4. Visit a Branch
    Visit any Landmark branch to make your loan payoff today.

    5. Call Us
    If your loan payoff is less than $20,000, you can contact us to make the payment over the phone.

    Choose the option that's most convenient for you.
  • FAQ

    Digital Banking occasionally times out. What is causing this?

    For security reasons, Digital Banking will automatically log you out after a period of inactivity.
  • FAQ

    Can I set up an automatic credit card payments from another bank account?

    Yes, you can set up automatic payments from an external account within Digital Banking or the mobile app.

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay."
    • Under the "from account" drop-down, select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Click the "Review Transfer" button.
    • Make sure everything is accurate, and then click the "Submit Transfer" button.
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap the "Move Money" icon on the bottom navigation.
    • Tap "Pay a Loan."
    • Under the "From Account" drop-down. Select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Tap the "Review Transfer" button.
    • Make sure everything is accurate, and then tap the "Submit Transfer" button.
    You can also use this form the set up recurring payments, if you prefer.
  • FAQ

    I would like to make an extra principal payment on my mortgage. How do I ensure the payment goes to principal only?

    If you have made your regular monthly payment, you may make a separate payment to principal only within the same billing cycle. Alternatively, you can add the additional amount that you'd like applied towards principal to your regular mortgage payment and indicate how the additional amount should be applied.

    Please indicate your request in the memo portion of your check or notify the teller handling your transaction in the branch, or choose the principal only option through Digital Banking.