Results for "how to digital banking"

  • FAQ

    How do I make a loan payoff?

    There are multiple ways you can pay off your loan. Choose the one that suits you best:

    1. Digital Banking & Mobile App For fixed-term consumer loans (excludes: HELOC, home equity loans, lines of credit, mortgage and business loans) you can use the "loan pay" option within Digital Banking or the mobile app. Payoffs must be made during Landmark business days.

    Digital Banking
    • Log into Digital Banking
    • Navigate to the "Move Money" tab. Then click "Loan Pay" from the dropdown menu.
    • Click "Get Started." When prompted, enter your external account information to begin. You will need the correct routing and account number from the other financial institution to complete this process.
    Mobile App
    • Log into the Mobile App.
    • Tap "More" in the bottom navigation.
    • Tap "Loan Pay." -Click "Get Started" and enter your external account information to begin. You will need the correct routing and account number from the other financial institution to complete this process.
    2. Mail
    Send your loan payoff check to:
    Landmark Credit Union
    P.O. Box 510910
    New Berlin, WI 53151-0910

    3. Overnight mail
    Landmark Credit Union
    555 South Executive Drive
    Brookfield, WI 53005

    4. Wire Funds
    You can also send a wire transfer to your Landmark loan account. Please note that there is a $10 fee for this service. The other financial institution sending the wire transfer will require the following information:
    • To: Landmark Credit Union
    • ABA: 275079714
    • Financial Institution Address:
      • 555 South Executive Drive
      • Brookfield, WI 53005
    • Beneficiary name
    • Beneficiary Account Number (Specify loan type)
    4. Visit a Branch
    Visit any Landmark branch to make your loan payoff today.

    5. Call Us
    If your loan payoff is less than $20,000, you can contact us to make the payment over the phone.

    Choose the option that's most convenient for you.
  • FAQ

    I have a new car loan with Landmark. What is my account number?

    Locating your Landmark Credit Union account number is easy. You can find it in various places:
    1. Billing Notice: Your account number is printed on your billing notice.
    2. Dealership Application: If you applied for financing at one of our preferred dealerships, your account number is in your welcome letter. You will need it to enroll in Digital Banking, to make payments from external accounts and for mailed payments.
    3. Branch or Online Auto Loan Application: If you applied for an auto loan at a branch or online, your account number is within the account documents you received.
    4. Digital Banking or Mobile App: If you use Digital Banking or our mobile app, here's how to find your account number:
    Digital Banking
    • Log in to Digital Banking 
    • Click on an account from your dashboard or from "Account Details" under "Accounts" in the navigation
    • Once you are in an account, you will see the last four digits of your account number underneath the account name
    • Click the eye icon to reveal your full account number
    Mobile App
    • Log in to the mobile app
    • Tap on an account from your dashboard
    • Once you are in an account, click the "Show details" button in the upper-right corner
    • Tap the eye icon to reveal your full account number

    These methods ensure you have access to your Landmark account number whenever you need it.
  • FAQ

    How can I set up direct deposit?

    Most employers have a direct deposit form for you to complete for direct deposit to your personal account. You will need the following information:

    Routing Number
    Landmark's routing number is 275079714

    Account Number

    Here are the different ways to find your Landmark account number:
    • Digital Banking
      • Log in to Digital Banking
      • Click on the account name from the dashboard
      • Find the last four digits of your account number under the account name
      • Click the eye icon to reveal your full account number
    • Mobile App
      • Log in to the mobile app
      • Click on the account name from your dashboard
      • Click the "Show details" button in the upper-right corner
      • Tap the eye icon to reveal your full account number
    • Member Statement (eDocuments or mailed)
      • Your account numbers are listed on your monthly/quarterly member statements.
      • For eStatements, Navigate to Accounts > Statements and Documents > Statements.
    • Paper Checks
      • You can also find your account number on any printed checks that are linked with your account. See the diagram below.
    Additionally you can use our direct deposit form to start or stop a direct deposit. If you need assistance, please visit any of our branches or contact us.
  • FAQ

    Can I set up an automatic credit card payments from another bank account?

    Yes, you can set up automatic payments from an external account within Digital Banking or the mobile app.

    Digital Banking
    • Log in to your Digital Banking account.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay."
    • Under the "from account" drop-down, select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Click the "Review Transfer" button.
    • Make sure everything is accurate, and then click the "Submit Transfer" button.
    Mobile App
    • Log in to the mobile app.
    • Tap the "Transfers" icon on the bottom navigation.
    • Tap the "Make a Transfer" image.
    • Under the "From Account" drop-down. Select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Tap the "Review Transfer" button.
    • Make sure everything is accurate, and then tap the "Submit Transfer" button.
    You can also use this form the set up recurring payments, if you prefer.
  • FAQ

    Digital Banking occasionally times out. What is causing this?

    For security reasons, Digital Banking will automatically log you out after a period of inactivity.