Results for "how to digital banking"

  • FAQ

    How do I make a credit card payment?

    Online Credit Card Payment Options
    One of the easiest ways you can make a credit card payment is through Digital Banking or our mobile app.

    Make a credit card payment with funds in your Landmark account.
    Online
    • Log into Digital Banking.
    • Locate the "Move Money" tab from the main navigation and select "Make a Transfer."
    • Enter the amount to be transferred, choose a from and to account, click "Transfer Funds" and finally "Confirm Transfer."
    Mobile App
    • Log into the Mobile App.
    • Tap "Make a transfer" in the bottom navigation.
    • To make a one-time payment, choose a from and to account, enter the amount you want to transfer, tap "Transfer" and finally tap "Confirm Transfer."
    To set up a recurring payment, tap the "schedule" toggle at the top and then "schedule a transfer." Then you will be able to choose a from and to account, enter the amount you want to transfer, set up the frequency of payment, tap "transfer" and finally tap "confirm transfer."
    Make a credit card payment with funds from another financial institution.
    Online
    • Log into Digital Banking.
    • Click the name of your credit card account.
    • Click the "Pay your bill now" link. It will then prompt you to add your financial institution's account information.

    Mobile App
    • Log into the Mobile App.
    • Click the name of your credit card account.
    • Click the "Pay your bill now" link. It will then prompt you to add your financial institution's account information.

    Other Payment Options

    Branch
    You can pay in person at a branch lobby or drive-thru.

    Phone Use
    Phone Banking to easily make loan payments from your phone.

    Mail
    You can mail your payment to:
    Landmark Credit Union
    P.O. Box 2711
    Omaha, NE 68103-2711

    You can also set up a recurring payment by filling out the Automatic Credit Card Payment Request form and mailing it to the address listed above.
  • FAQ

    How do I change an address of a payee in Bill Pay?

    Here are instructions on how to update payee addresses based on the payment method:
    Payments Sent as Checks
    If the payment is being sent as a check, in most cases, you can change the address.

    Payments Sent Electronically
    Payments that are being sent electronically do not require address updates. In the Account Information section, these payees will appear as "On File." They have a direct relationship with our Bill Pay provider, who has their preferred mailing address.

    Here are instructions on updating an address:
    Digital Banking
    • Navigate to "Transfer & Pay", then "Bill Pay".
    • Click on the name of the Payee you wish to update, Select the "Manage" tab, and then click the pencil icon in the Payee Information section to edit the payee details.
    • Hit save once complete.
    Mobile App
    • Tap the Bill Pay Icon at the bottom of the page.
    • Select "Add and Manage Payees."
    • Select the payee to edit.
    • Tap the pencil icon in the payee details section.
    • Edit the contact information, and hit save. If you need further assistance or still have questions, please feel free to contact us.
  • FAQ

    How can I transfer funds to another financial institution?

    You can transfer funds to another financial institution through Digital Banking or the mobile app.

    Digital Banking
    • Log in to Digital Banking.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay".
    • Click the "Add accounts" tab.
    • Click the "Add account" button.
    • Under "External account," you can choose either "Add an account instantly" and use your login credentials from another financial institution to link your account, or "Add an account manually" and enter your account and routing numbers from another financial institution (note: verification can take up to three days with this method). Follow the prompts.
    • After you've added your external account, go to the "Make a transfer" tab to transfer funds from a Landmark account to your external account.
    Mobile App
    • Log in to the mobile app.
    • Tap the "Transfers" icon in the bottom navigation.
    • Tap the "Add Account" button.
    • Under "External Account" you can either choose"Add an account instantly" and use your login credentials from another financial institution to link your account, or "Add an account manually" and enter your account and routing numbers from another financial institution (note: verification can take up to three days with this method). Follow the prompts.
    • After you've added your external account, you can go to the "Transfers" icon in the bottom navigation, tap the "Make a Transfer" image and transfer funds from a Landmark account to your external account.
  • FAQ

    How can I make a payment to my Landmark Visa® credit card online?

    You can pay your credit card online in Digital Banking (online or mobile app) or by doing a one-time guest payment using an external bank account or debit card.

    Make a Credit Card Payment in Digital Banking
    • Log in to your Digital Banking account.
    • Hover over "Pay & Transfer" from the top navigation.
    • Click "Transfers & Loan Pay."
    • Choose a "From Account" you want to make your payment from in the drop-down. Select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Click the "Review Transfer" button.
    • Make sure everything is accurate, and then click the "Submit Transfer" button.
    Make a Credit Card Payment in the Mobile App
    • Log in to the mobile app.
    • Tap the "Transfers" icon on the bottom navigation.
    • Tap the "Make a Transfer" image.
    • Choose a "From Account" you want to make your payment from in the drop-down. Select "Add Account" to pay from an external account.
    • Choose your credit card from the "To Account" drop-down.
    • Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
    • Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
    • Add a memo, if you like.
    • Tap the "Review Transfer" button.
    • Make sure everything is accurate, and then tap the "Submit Transfer" button.
  • FAQ

    I would like to make an extra principal payment on my mortgage. How do I ensure the payment goes to principal only?

    If you have made your regular monthly payment, you may make a separate payment to principal only within the same billing cycle. Alternatively, you can add the additional amount that you'd like applied towards principal to your regular mortgage payment and indicate how the additional amount should be applied.

    Please indicate your request in the memo portion of your check or notify the teller handling your transaction in the branch, or choose the principal only option through Digital Banking.