Results for "how to digital banking"

  • FAQ

    How do I change my address with Landmark?

    There are several options to update your address:

    Update Your Address in Digital Banking

    • Log in to Digital Banking
    • Click "Settings & Support"
    • Click "Settings"
    • Click "Contact" and then click the pencil icon to update your address

    Update Your Address in the Mobile App

    • Log in to the mobile app , and tap the "More" icon in the bottom right corner
    • Tap "Settings"
    • Tap "Contact"
    • Tap "Edit address"
    • Tap "Save Address"

    Visit a Branch
    Visit one of our branches to complete a change of information form

    Send a Fax
    Send a signed, written request via fax to our Help Desk at 262-799-4580 .

    Mail Your Request
    Mail a signed written request to:


    Landmark Credit Union
    Attn: Help Desk
    P.O. Box 510870
    New Berlin, WI 53151-0870

  • FAQ

    How do I find my account number?

    Here are the different ways to find your Landmark account number:

    Digital Banking
    • Log in to Digital Banking
    • Click on an account from your dashboard or from "Account Details" under "Accounts" in the navigation
    • Once you are in an account, you will see the last four digits of your account number underneath the account name
    • Click the eye icon to reveal your full account number
    Mobile App
    • Log in to the mobile app
    • Tap on an account from your dashboard
    • Once you are in an account, click the "Show details" button in the upper-right corner
    • Tap the eye icon to reveal your full account number

    Member Statement (eDocuments or mailed)
    Your account numbers are listed on your monthly/quarterly member statements.

    Landmark Loan Billing Notice
    Your account number is listed on your billing notices.

    Your Printed Checks
    • Refer to the numbers across the bottom of the check
    • From left to right, locate the routing number, 275079714
    • Your account number will be the next set of digits to the right of the routing number
  • FAQ

    How do I pay my auto loan?

    You have multiple options for paying your vehicle loan payment:
    1. Digital Banking: Access your account through Digital Banking to make a payment.
    2. One-time Guest Payment: Make a one-time guest payment using an external bank account or a a debit card.
    3. Branch Visit: Visit any of our branches to make your payment.
    4. Mail Payment: Mail your payment to: Landmark Credit Union P.O. Box 510910 New Berlin, WI 53151-0910
      • Please write your loan account number in the memo section of your check so we know where the payment needs to be posted. Your loan account number can be found in the vehicle loan welcome letter that was mailed to you.
  • FAQ

    How do I order awards?

    Digital Banking
    • Log in to Digital Banking
    • Hover over "Accounts" in the top navigation
    • Click on "Card Rewards"
    Mobile App
    • Log in to your mobile app
    • Tap the "More" icon on the bottom right navigation
    • Expand the "Accounts" menu
    • Tap "Card Rewards"
    You can also call Landmark Rewards, powered by ScoreCard Rewards, at 844-783-9779. You may also print an order form. Simply complete the form, including all information requested, and mail to the address printed on the form.

    Travel awards, airline tickets, vacation packages and cruises may be ordered by calling and speaking with a Travel Services Representative at 844-829-2317. You may also use the online travel booking site to obtain select air awards. In addition, you may purchase additional airline tickets and make car and hotel reservations online. If you prefer, Travel Services Representatives can assist with booking both purchased as well as redeemed awards travel items.
  • FAQ

    How do I order or reorder checks?

    Our most convenient option for ordering checks is through Digital Banking. However, please note, we changed check vendors in May 2024. If this is your first order with Deluxe, our new vendor, it’s best to contact us or visit a branch. Reorders can easily be done through Digital Banking after your first check order.  

    Once ordered, checks will typically be delivered within 7-10 business days. Here are all the methods you can use to order checks. 

    Digital Banking 

    Log in to Digital Banking  
    Click "Accounts" in the top navigation 
    Click "Check Services" 
    Click "Reorder Checks” 
    Click the "Order Checks" 

    Mobile App 

    Log in to the Landmark app 
    Tap "More" from the bottom navigation 
    Tap to expand the "Accounts" menu 
    Tap "Check Services" 
    Tap "Order Checks" 
    Tap "Order Checks" 

    Order Checks in Person 

    Visit a Landmark branch (lobby or drive-thru) to order checks. 

    Order By Phone 

    You can order checks by calling us. 

    Order By Mail 

    If you have a reorder form (available at a Landmark branch or in your original package of checks), you can drop it off at any of our branches or mail it to: 

    Landmark Credit Union 
    P.O. Box 510870 
    New Berlin, WI 53151 

    Members aged 55 and above who have a Landmark checking account (VIP, Rewards or Premium) are eligible to receive one free box of Landmark checks per calendar year. To receive this free box of checks, you must order at a branch or by contacting us
    Deluxe