What is Landmark Rewards?
Landmark Rewards is a rewards program offering Points for qualifying purchases. Points can be redeemed for a variety of items, such as merchandise, airfare, hotels, travel packages, and more (each, an “award”).
How do I access my rewards?
Credit Card and Debit Card:
Log in to Online Banking from the Landmark Credit Union homepage. Once logged in, scroll to the "Landmark Rewards" section within standard Online Banking. You can view your cash/point value(s) for your card(s). Mobile users can access their Landmark Rewards by selecting the “more” menu option within the mobile app.
How do I know how many Points I have?
Point balances are always available on the standard Online Banking homepage, or you may call Award Headquarters at (844) 783-9779 to verify your balance.
How do I earn Points?
Simply use your participating Landmark Rewards card, “rewards card”, for your purchases. You will earn Points based on your qualifying net purchases (purchases minus returns and/or other related credits). You will earn Points as long as your account is in good standing (that is, not delinquent, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding). You do not earn Points for cash advances, balance transfers, unauthorized or fraudulent charges or for fees of any kind on your card account. Credits to your Account (such as for returns of purchases) will reduce the Points available in your account.
If I don’t have enough Points for the award I want, can I buy the extra Points I need?
If there is an award you want and you do not have enough Points to complete the redemption, you will have the ability at check out to use a payment card for the amount that exceeds your current available Points. This option will be available for most Merchandise and Travel redemptions. The use of a payment card will not be available when Statement Credit or Landmark Direct Deposit awards are selected for redemption.
When can I order awards?
You may order awards anytime during the Program as long as your account is in good standing (that is, not delinquent, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding) and you have enough Points to redeem the requested award.
How do I order awards?
For merchandise awards you can order merchandise awards using the online shopping feature at https://rewards.landmarkcu.com. You can also call customer service at (844) 783-9779. You may also print an order form. Simply complete the form, including all information requested, and mail to the address printed on the form. Travel awards, airline tickets, vacation packages, and cruises may be ordered by calling and speaking with a Travel Services Representative at (844) 829-2317. You may also use the online travel booking site to obtain select air awards. In addition, you may purchase additional airline tickets and make car and hotel reservations online. If you prefer, Travel Services Representatives can assist with booking both purchased as well as redeemed awards travel items.
Whom should I contact if I have questions regarding redeeming Points under the Landmark Rewards Program?
Call Award Headquarters at (844) 783-9779.