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New Oconomowoc Landmark Credit Union building rendering

On June 13th, 2023, we broke ground for our new Oconomowoc flagship branch

  • The Grand Opening

    We expect our grand opening to take place in the spring of 2024. The new building will be located at 1391 Olympia Fields Drive, and it will be replacing our existing Oconomowoc branch. Landmark is committed to advancing the banking industry for its members and as we continue to make improvements to the member experience, we plan to bring new technology including self-service, guided-service, and full-service teller options. But don’t worry—in addition to the cool, new technology, we’ll have plenty of helpful associates ready to assist you when you need it!

    Oconomowoc groundbreaking located at 1391 Olympia Fields Drive
  • Why Oconomowoc?

    We chose the Oconomowoc community as the first location to showcase this next generation branch after reviewing our member needs in the Lake Country area. Looking at key factors like traffic, member concentration, area development and more made the Oconomowoc branch a desirable choice. While the current location serves our members well, we noticed it can become very congested at times. We strive to make our member experience as positive and efficient as possible; this led us to believe an upgrade could be needed. Additionally, due to its older design there were limitations on our ability to remodel or refresh the building. The current developments around Olympia Fields provided the perfect opportunity to bring a new generation of credit unions to our members. The new design can easily be built to scale for smaller communities, meaning this branch may be the first but it is certainly not the last to be upgraded! 

    Oconomowoc will be the first branch to showcase next generation banking

A New Banking Experience

Alongside a new modern design, this new Landmark branch will have innovative technology that will make each member’s banking experience easier and more efficient. Moving forward, we wanted to provide a different banking options to suit each member’s needs. It is important to us that we cater to those who are comfortable with more self-service as well as those who prefer traditional support on their accounts. These new changes will allow users to complete their banking needs on their own with a tap of a button or with live teller assistance—no need to stand in line or wait for an associate. With the new self-service upgrades, our associates can focus their attention on supporting those who prefer full-service options. Keep in mind, our associates are always there to assist members with new self-service technology if needed. Below are some of the new improvements that our branches will provide.

  • Past Blends with Future

    The design of this new branch combines iron trusses, beams and rooflines as a nod to our industrial roots, but with all of the convenience of modern technology. We wanted to give Oconomowoc and its members a brand-new experience that not only makes visits easier but also displays a comfortable environment. Moving forward, we plan to bring new banking improvements to as many branches as we can. We’ve been part of southeastern Wisconsin for 90 years and counting, and we look forward to continuing to grow alongside our membership!

    Traditional customer service with new banking technology
New Oconomowoc branch FAQs  

Frequently Asked Questions

Want to know more about the new Landmark branch coming to Oconomowoc? We are excited to share the latest upgrades to your banking experience and we understand that when something is new, there are often questions or concerns. Even though there are changes you are always welcome to talk with an associate for assistance or for your normal banking needs. We hope you’ll get as excited as we are for the new branch to arrive. For now, here are answers to some frequently asked questions on the topic.

With new ways to bank at this branch, will there still be associates?
Absolutely! It is important to us to provide choices for all our members. Although there will be self-service options for those who are comfortable using that technology, members who prefer traditional support have that option. Associates will be available and ready to help during operating hours.
Will the drive-thru change or be removed?
Instead of using tubes to send information back and forth from the member to the branch, our drive-thru will feature three new TYME® Advanced ATM machines with video teller and optional live teller assistance. These video tellers allow members to complete routine transactions and operate much like a traditional ATM. 

If assistance is needed or if you prefer operating in the traditional manner you only need to tap a button to connect to a live teller. At that point they will provide on-the-spot help ensuring you have the support you need through any transaction.
Why are there so many changes coming to the Oconomowoc branch?
We are always striving to make banking easier and more efficient for our members. Some members prefer a hands-on approach and completing transactions on their own and we wanted to provide that opportunity at this new branch. 

However, for those who feel more comfortable with full-service support, they will have it available to them. It is really the best of both worlds. With the self-service option available, our associates can spend more time with members who prefer full-service assistance. 

What are some of the other differences between the current and new Oconomowoc branch?
In addition to the to the new building design, other new features include a self-serve coin counting machine and an automated safe deposit box system. Just like the other technology changes, associates will be on hand during operating hours to provide assistance for any member that needs it.

When will the new branch open?
We anticipate the opening of the new Oconomowoc branch to be in the spring of 2024.

Will my account change or will I have to transfer any information to something new?
Not at all! These changes are being made as improvements for your banking experience. All your account information will stay current, and you can continue to interact with Landmark normally. As always, talk with an associate within the branch if you have any additional questions.

New Oconomowoc branch building outdoor rendering
New Oconomowoc branch building interior rendering
New Oconomowoc branch building interior with new technology rendering
New Oconomowoc branch building interior rendering
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