We’re Open and Ready to Serve Oconomowoc!
Over the past year, we've been hard at work on a new Landmark branch for the Oconomowoc community. Drum roll please … we are officially open and ready to serve!
Besides an updated building design inspired by our company roots, we’ve added upgraded technology and enhanced full-service and self-service features to better serve our members. Get ready to experience easy and convenient banking. Read more about the great features you’ll see in our branch.
1391 Olympia Fields Drive
Branch Highlights
New Safe Deposit Boxes
This branch features a unique and automated safe deposit box system, the first of its kind in the U.S. It's Swiss-made and uses robotics to streamline the process of accessing your box. Additionally, there are added privacy and security measures when in use. Keep your valuables and important documents safe with our new and secure system.
TYME® Advanced ATMs
The branch will be equipped with our TYME® Advanced ATMs both in branch and in the drive-thru. You can deposit checks, withdraw cash, make payments, make transfers and much more. Make your banking fast and easy with the superior capabilities of our Advanced ATMs. The drive-thru lanes even feature virtual tellers should assistance be needed, and those tellers are available beyond normal business hours.
After-hours Lockers
Exclusive to this branch, we will have a new after-hours locker system. Providing flexibility for our members, these lockers allow you to pick up items like loan paperwork, cashier’s checks or even sunglasses left behind during a branch visit.
Self-serve Coin Machine
Time to open your piggy bank and grab your loose change jar! Members can now deposit coins directly into their Landmark account with our self-serve machine. Say goodbye to waiting in long teller lines or needing a coin slip to complete your transaction.
New Oconomowoc Branch Tour
Join Brian Melter, our Chief Experience Officer, for an exclusive tour of our new Oconomowoc branch! Now open, the new branch features TYME® machines, Swiss-made safe deposit boxes, a self-serve coin machine, virtual tellers, and more!
Blending the Past with the Future
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Cream City Brick
We used Cream City Brick both inside and outside of this branch to reflect the similar bricks used to build many of the factory buildings in downtown Milwaukee during the early to mid-1900s. The Chain Belt Company, where we trace our origins, was built using the same style of bricks.
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“Bow” Trusses
The steel bow trusses in the curved ceiling area, as well as the related I-beams and glass work, resemble those used in the original factory that housed what became Landmark Credit Union. This design choice helps us look back at our long-standing roots in the city of Milwaukee.
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Local Connection
A partnership with local businesses was important to us. We looked to Peterson Custom Cabinets in Oconomowoc to handcraft many of the wood table and counter surfaces that you see within the branch. Additionally, the Warhawk Manufacturing program at Hartland Arrowhead Union High School even designed and manufactured the signature pad mounts for the branch.
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Designed for Members
Many elements have been designed to encourage conversation with our members in a comfortable manner while also ensuring conversations remain private when needed. Transactional areas and various conversation areas are designed to be separated from one another to help reduce unwanted foot traffic during member and associate chats. In addition, many rooms are designed to remain open when not in use but closed and private when needed.
Our Associates Are Moving With You
If you’re worried about technology replacing the familiar faces you’re used to seeing, you can set your mind at ease! The address may be changing but that doesn’t mean the associates will be. You’ll still see some familiar faces and experience the same friendly environment that you’re used to. Our team will be there to help make the transition seamless, answer questions and assist you whenever needed just like before.
A New Banking Experience
Alongside a new modern design, this new Landmark branch will have innovative technology that will make each member’s banking experience easier and more efficient. Moving forward, we wanted to provide different banking options to suit each member’s needs. It is important to us that we cater to those who are comfortable with more self-service as well as those who prefer traditional support on their accounts. These new changes will allow users to complete their banking needs on their own with the tap of a button or with live teller assistance—no need to stand in line or wait for an associate. With the new self-service upgrades, our associates can focus their attention on supporting those who prefer full-service options. Keep in mind, our associates are always there to assist members with new self-service technology if needed.
Frequently Asked Questions
Want to know more about the new Oconomowoc branch? We’re excited to share the latest upgrades to your banking experience and understand when something is new, there are often questions or concerns. Even though there will be changes you’re always welcome to ask an associate for assistance with your normal banking needs. Here are answers to some commonly asked question about the new branch changes.
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In addition to the new building design, other new features include a self-serve coin counting machine and an automated safe deposit box system. Just like the other technology changes, associates will be on hand during operating hours to provide assistance for any member that needs it.
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We anticipate the opening of the new Oconomowoc branch to be in the spring of 2024.
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We are always striving to make banking easier and more efficient for our members. Some members prefer a hands-on approach and completing transactions on their own and we wanted to provide that opportunity at this new branch. However, for those who feel more comfortable with full-service support, they will have it available to them. It is really the best of both worlds. With the self-service option available, our associates can spend more time with members who prefer full-service assistance.
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Not at all! These changes are being made as improvements for your banking experience. All your account information will stay current, and you can continue to interact with Landmark normally. As always, talk with an associate within the branch if you have any additional questions.
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Instead of using tubes to send information back and forth from the member to the branch, our drive-thru will feature three new TYME® Advanced ATM machines with video teller and optional live teller assistance. These video tellers allow members to complete routine transactions and operate much like a traditional ATM.
If assistance is needed or if you prefer operating in the traditional manner, you only need to tap a button to connect to a live teller. At that point they will provide on-the-spot help ensuring you have the support you need through any transaction.