We’re Open and Ready to Serve Oconomowoc!
Over the past year, we've been hard at work on a new Landmark branch for the Oconomowoc community. Drum roll please … we are officially open and ready to serve!
Besides an updated building design inspired by our company roots, we’ve added upgraded technology and enhanced full-service and self-service features to better serve our members. Get ready to experience easy and convenient banking. Read more about the great features you’ll see in our branch.
1391 Olympia Fields Drive
Branch Highlights
New Safe Deposit Boxes
This branch features a unique and automated safe deposit box system, the first of its kind in the U.S. It's Swiss-made and uses robotics to streamline the process of accessing your box. Additionally, there are added privacy and security measures when in use. Keep your valuables and important documents safe with our new and secure system.
TYME® Advanced ATMs
The branch will be equipped with our TYME® Advanced ATMs both in branch and in the drive-thru. You can deposit checks, withdraw cash, make payments, make transfers and much more. Make your banking fast and easy with the superior capabilities of our Advanced ATMs. The drive-thru lanes even feature virtual tellers should assistance be needed, and those tellers are available beyond normal business hours.
After-hours Lockers
Exclusive to this branch, we will have a new after-hours locker system. Providing flexibility for our members, these lockers allow you to pick up items like loan paperwork, cashier’s checks or even sunglasses left behind during a branch visit.
Self-serve Coin Machine
Time to open your piggy bank and grab your loose change jar! Members can now deposit coins directly into their Landmark account with our self-serve machine. Say goodbye to waiting in long teller lines or needing a coin slip to complete your transaction.
New Oconomowoc Branch Tour
Join Brian Melter, our Chief Experience Officer, for an exclusive tour of our new Oconomowoc branch! Now open, the new branch features TYME® machines, Swiss-made safe deposit boxes, a self-serve coin machine, virtual tellers, and more!
Blending the Past with the Future
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Cream City Brick
We used Cream City Brick both inside and outside of this branch to reflect the similar bricks used to build many of the factory buildings in downtown Milwaukee during the early to mid-1900s. The Chain Belt Company, where we trace our origins, was built using the same style of bricks.
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“Bow” Trusses
The steel bow trusses in the curved ceiling area, as well as the related I-beams and glass work, resemble those used in the original factory that housed what became Landmark Credit Union. This design choice helps us look back at our long-standing roots in the city of Milwaukee.
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Local Connection
A partnership with local businesses was important to us. We looked to Peterson Custom Cabinets in Oconomowoc to handcraft many of the wood table and counter surfaces that you see within the branch. Additionally, the Warhawk Manufacturing program at Hartland Arrowhead Union High School even designed and manufactured the signature pad mounts for the branch.
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Designed for Members
Many elements have been designed to encourage conversation with our members in a comfortable manner while also ensuring conversations remain private when needed. Transactional areas and various conversation areas are designed to be separated from one another to help reduce unwanted foot traffic during member and associate chats. In addition, many rooms are designed to remain open when not in use but closed and private when needed.
Our Associates Are Moving With You
If you’re worried about technology replacing the familiar faces you’re used to seeing, you can set your mind at ease! The address may be changing but that doesn’t mean the associates will be. You’ll still see some familiar faces and experience the same friendly environment that you’re used to. Our team will be there to help make the transition seamless, answer questions and assist you whenever needed just like before.
A New Banking Experience
Alongside a new modern design, this new Landmark branch will have innovative technology that will make each member’s banking experience easier and more efficient. Moving forward, we wanted to provide different banking options to suit each member’s needs. It is important to us that we cater to those who are comfortable with more self-service as well as those who prefer traditional support on their accounts. These new changes will allow users to complete their banking needs on their own with the tap of a button or with live teller assistance—no need to stand in line or wait for an associate. With the new self-service upgrades, our associates can focus their attention on supporting those who prefer full-service options. Keep in mind, our associates are always there to assist members with new self-service technology if needed.
Frequently Asked Questions
Want to know more about the new Oconomowoc branch? We’re excited to share the latest upgrades to your banking experience and understand when something is new, there are often questions or concerns. Even though there will be changes you’re always welcome to ask an associate for assistance with your normal banking needs. Here are answers to some commonly asked question about the new branch changes.
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The new Oconomowoc branch features a modern building design, a self-serve coin machine, drive-thru virtual tellers, TYME® Advanced ATMs, automated safe deposit boxes and an after-hours locker system. Our associates will still be readily available during operating hours to assist with any needs.
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The changes we’ve made at our new branch are to enhance efficiency and provide additional convenience for our members. The new features include self-service options for those who prefer to handle transactions independently, as well as full-service support for members who need it. This approach offers the best of both worlds allowing our associates to focus on providing personalized assistance to members, while letting others complete their transactions with self-service options when comfortable.
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The new Oconomowoc branch opened July 15, 2024, and is located off Olympia Fields Drive.
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No, your account will remain unchanged, and you won’t need to transfer any information. You can continue to use your Landmark account as usual. If you have any questions, feel free to speak with an associate at the branch.
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Our drive-thru now features three new TYME® Advanced ATMs with optional live teller assistance. These machines allow you to complete all your normal routine transactions similar to a traditional ATM but with additional support options when needed.
If you need help during your transaction or prefer personal service, you can connect with a live teller at the touch of a button for immediate assistance