An account is considered inactive if, for at least one calendar year (i) no transactions are conducted through the account, excluding posting of dividends; (ii) at least one owner is over the age of 21; (iii) there are no open loans or other relationships with us; and, (iv) the combined balance in all the accounts under your membership is less than $100. A $5.00 monthly fee is assessed on inactive accounts.

If you are looking to close an inactive account, please visit a branch or schedule an appointment for "Specialized Services".

You can temporarily update your address a couple different ways. Here's how:

Option 1: Through Digital Banking

• Log into Digital Banking.
• Select your profile image in the upper-right corner.
• Select "Settings."
• Select "Contact."
• Select the pencil icon next to your address, update it, and select "Save Changes."

Option 2: Through the Mobile App

• Log into the Landmark app on your phone.
• Tap your profile image in the upper-right corner.
• Tap "Settings."
• Tap "Contact."
• Tap your address, update it and tap "Save Address."

Option 3: At a Branch
You can complete a change of address request at any branch.

Night deposits will post the following business day. Please be aware that scheduled withdrawals may be posted prior to night deposits. Our night drop box is processed once per day and is checked at 8:30 a.m.

Send Domestic Wire Transfer
You can send a wire transfer, within the United States, by visiting any branch location. We recommend scheduling an appointment online beforehand (select Specialized Services). Any domestic wires done after 4:45 p.m. may not be processed until the following business day. Transfers will take up to two to four hours to get to the recipient, and a fee of $20.00 will be charged to you, the member.

You will need to provide the following recipient information:

• Amount
• Beneficiary Name
• Beneficiary Account Number
• Beneficiary Street Address (P.O. Box is not a valid address)
• Financial Institution Name
• Financial Institution Address
• Financial Institution Routing Number
• Reason for the wire transfer

Please make sure the beneficiary has contacted their financial institution ahead of time to get their correct wiring instructions. Note that some financial institutions do not receive wires directly and require the use of a correspondent financial institution.

Send a Foreign Wire Transfer
If you are sending a wire transfer outside of the United States, you will need to schedule a branch appointment (select Specialized Services) for a time Monday-Friday. The member must remain present until exchange information is received and disclosures are signed. All foreign wires must be completed by 3:00 p.m. Transfers will take 5-7 business days to be received by the recipient, and a fee of $75.00 is charged to you, the member.

You will need to provide the following recipient information:

• Amount -Beneficiary Name
• Beneficiary Account Number
• Beneficiary Street Address (P.O. Box is not a valid address)
• Financial Institution Name
• Financial Institution Address
• Financial Institution SWIFT code
• IBAN (Europe & Costa Rica), CLABE (Mexico), Transit and Sort code (Canada)
• Reason for the wire transfer

Please make sure the beneficiary has contacted their financial institution ahead of time to get their correct wiring instructions.

Receive a Wire Transfer to Landmark Account
To have funds transferred to your Landmark account (Note: there is a $10 fee for this service), the company sending the wire transfer will require the following information:

• To: Landmark Credit Union ABA: 275079714
• Financial Institution Address: 555 S Executive Dr. Brookfield, WI 53005
• ABA Number: 275079714
• Beneficiary name
• Beneficiary account number (Please specify Savings, Checking, etc.)

There are several ways to update your address:

Option 1: Through Digital Banking

• Log into Digital Banking.
• Select your profile image in the upper-right corner.
• Select "Settings."
• Select "Contact."
• If needed, select the pencil icon next to your address, update it, and select "Save Changes."

Option 2: Through the Mobile App

• Log into the Landmark app on your phone.
• Tap your profile image in the upper-right corner.
• Tap "Settings."
• Tap "Contact."
• If needed, tap your address, update it, and tap "Save Email."

Option 3: Visit a Branch
Visit one of our branches to complete a change of information form

Option 4: Send a Fax
Send a signed, written request via fax to our Help Desk at 262-799-4580.

Option 5: Mail Your Request
Mail a signed written request to:

Landmark Credit Union
Attn: Help Desk
P.O. Box 510870
New Berlin, WI 53151-0870