Your PIN (Personal Identification Number) is a security code that allows us to verify that a request to access your account is authorized by you. Your confidential PIN prevents unauthorized use of your debit and ATM cards and ensures complete security when making transactions on your accounts. Landmark does not keep this information for security purposes. Please contact us during regular business hours for assistance.

Replace Your Card at a Branch

If you need to replace your debit or credit card (Cash Back and Rewards Credit Cards only), you can get a same-day replacement at any Landmark branch.

Replace Your Card by Phone

Debit Card

Contact our Member Experience Center to request a replacement debit card. 

Credit Card

You can contact our Credit Card Department during our regular business hours (8:30 a.m.-5:30 p.m. Monday through Friday) to request a replacement card. It generally takes 7-10 business days to receive a replacement card in the mail.

Report and Replace a Lost or Stolen Card

If your card has been lost or stolen, please call us immediately using the appropriate number below.

• Signature Cash Back Credit Card: 855-340-8778
• Rewards and Other Credit Cards: 866-952-8199
• Debit Card or ATM Card: 877-805-2414

Typically, checks take around 7-10 business days to arrive after placing your order. Most check products have trackable shipping, allowing you to monitor your order. If your order doesn’t arrive within this timeframe or if you encounter any tracking issues, please don't hesitate to contact us. 
Deluxe

Before you enroll in Digital Banking, you will need your account number and primary member's personal information. To apply for Digital Banking, either download the app or enroll online. Once you've submitted your enrollment application, you will receive a confirmation email. If your application is pending, it will be reviewed within the next business day and you will receive confirmation once approved or declined.

The loan payment will pull the next business day and will not be considered late. In the case of the example above, the payment would be pulled on Monday.