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  • FAQ

    How do I activate my credit card?

    There are four ways to activate your Landmark credit card. Choose the option below and follow the steps that work best for you.

    Option 1: Through Card Management in Digital Banking
    • Log into Digital Banking.
    • Locate "Card Management" in the top navigation.
    • Select "Manage Cards."
    • Select "Activate Card."
    • Enter the card expiration date and security code.
    • Select "Activate."
    Option 2: Through Card Management in the Mobile App
    • Log into the Landmark app on your phone.
    • Tap "More" in the bottom navigation.
    • Tap "Card Management."
    • Tap "Manage Cards."
    • Tap "Activate Card."
    • Enter the card expiration date and security code.
    • Tap "Activate."
    Note: ATM cards are not able to be activated under Card Management in Digital Banking.

    Option 3: Call the 800 Number on the Sticker Attached to the Physical Card

    Option 4: By Phone During Business Hours
    • Call 262-796-4500.
    • Select 3 for credit cards, ATM cards or debit cards.
    • Select 1 for credit cards. 
    • Select 1 to activate your credit card.
  • FAQ

    How do I lock my credit or debit card?

    You can easily lock and unlock your credit or debit card using the Card Management tool in Digital Banking or the Mobile App. This allows you to stop all card transactions (except for recurring transactions) when your card is temporarily lost or stolen.

    Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.

    Option 1: Through Card Management in Digital Banking
    • Log in to Digital Banking.
    • Locate “Card Management” on the navigation menu.
    • Select  “Manage Cards.”
    Option 2: Through Card Management in the Mobile App
    • Log into the Landmark Mobile App on your phone.
    • Tap “More” in the bottom navigation.
    • Tap “Card Management.”
    • Tap “Manage Cards.”
  • FAQ

    When do I get a new card? / Do I need a new card?

    No need to request a new card! Your card will work through the expiration date printed.
  • FAQ

    How do I change from VIP Checking to Rewards Checking?

    Simply contact us for assistance or stop in to any of our branches to complete the necessary documentation. We also offer a Rewards Visa Credit Card. You'll earn 1 point for every dollar in purchases and can combine these points with those you earn on your Rewards Checking debit card!