Results for "how do I order a replacement card"

  • FAQ

    How do I view my Landmark Credit Card statement online?

    You can view your credit card statement through Digital Banking or our mobile app. Here's how:

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Find your credit card on the dashboard.
    • Select "View Transactions."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap your credit card account.
    • Tap "View all transactions."
  • FAQ

    When do I get a new card? / Do I need a new card?

    No need to request a new card! Your card will work through the expiration date printed.
  • FAQ

    How long does it take to receive checks once you've placed your order? 

    Typically, checks take around 7-10 business days to arrive after placing your order. Most check products have trackable shipping, allowing you to monitor your order. If your order doesn’t arrive within this timeframe or if you encounter any tracking issues, please don't hesitate to contact us
    Deluxe
  • FAQ

    I forgot to log out of Digital Banking. How do I do that now?

    Once you close your browser, your Digital Banking session will be complete. For security reasons, your Digital Banking session will automatically timeout after a period of inactivity.
  • FAQ

    How can I change my name on my accounts?

    To update your name on your accounts, please visit any of our branches. You’ll need to provide two forms of identification—one from List A and one from List B:

    List A (Proof of Name Change):
    1. Certified marriage certificate
    2. Certified divorce decree
    3. Certified court order
    4. Updated Social Security card with your new name
    List B (Current Identification):
    1. Valid, unexpired U.S. passport with your new name
    2. Valid, unexpired state or military ID or driver’s license with your new name

    You may also need to complete new signature cards to finalize the change. If you prefer, you can fax copies of the required documents along with a detailed, signed request. For our fax number, please visit our Contact Us page.