Results for "how do I order a replacement card"

  • FAQ

    How do I access my Landmark Rewards?

    Credit Card and Debit Card Instructions
    • Log into your Digital Banking account and navigate to "Card Management" and "Card Rewards." Here you can view and redeem your points.
    • Mobile users can access their Landmark Rewards by selecting the "More" menu option within the mobile app.
  • FAQ

    How do I lock my credit or debit card?

    You can easily lock and unlock your credit or debit card using the Card Management tool in Digital Banking or the Mobile App. This allows you to stop all card transactions (except for recurring transactions) when your card is temporarily lost or stolen.

    Misplace your card? Use Card Management in Digital Banking or our mobile app to lock your card.

    Option 1: Through Card Management in Digital Banking
    • Log in to Digital Banking.
    • Locate “Card Management” on the navigation menu.
    • Select  “Manage Cards.”
    Option 2: Through Card Management in the Mobile App
    • Log into the Landmark app on your phone.
    • Tap “Card Management” in the bottom navigation.
  • FAQ

    How do I redeem my rewards points for Landmark rewards?

    Digital Banking
    • Log in to Digital Banking
    • Hover over "Card Management" in the top navigation
    • Click on "Card Rewards"
    Mobile App
    • Log into the Landmark app from your phone
    • Tap the "Manage Cards" in the bottom right navigation.
    • Tap "Card Rewards"
    You can also call Landmark Rewards, powered by ScoreCard Rewards, at 844-783-9779.
  • FAQ

    How long does it take to receive checks once you've placed your order? 

    Typically, checks take around 7-10 business days to arrive after placing your order. Most check products have trackable shipping, allowing you to monitor your order. If your order doesn’t arrive within this timeframe or if you encounter any tracking issues, please don't hesitate to contact us. 
    Deluxe
  • FAQ

    When can I order awards with Landmark Rewards?

    You may order awards anytime during the program as long as your account is in good standing and you have enough points to redeem the requested award. In good standing means your account is not delinquent, past due, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding.