• FAQ

    Can I wire transfer money to another financial online?

    Wire transfers are not available online at this time. Please visit one of our Landmark branch locations for assistance.
  • FAQ

    What is a Phone Banking PIN?

    When members use Phone Banking, are asked to enter a Personal Identification Number (PIN) after their Social Security Number to confirm their identity. Members are asked to use their date of birth (example: January 1970 would be 0-1-7-0) for the first time, and then they are required to change it.

    If you can't remember your PIN or need to change it, please contact us.
  • FAQ

    Do you offer identity theft protection?

    We do not offer an identity theft protection program. However, our Fraud & Security Hub offers you several tips to help safeguard your personal and financial records.
  • FAQ

    Are there any service fees for using Phone Banking?

    Phone Banking is a free service for our members.
  • FAQ

    How much is a stop payment?

    The current fee can be found on our Fee Schedule. Check stop payments are valid for six months.