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  • FAQ

    How do I receive rewards points for good grades on my Student Visa®?

    To receive rewards points on your Student Visa for good grades, please mail a copy of your most recent report card to Landmark's Credit Card Department at:
    P.O. Box 510870
    New Berlin, WI 53151-510870

    The amount of points you earn is based on your overall GPA. Reference the chart below to see how much you'll earn.
     
    GPA Extra Rewards Points
    4.00 1,500
    3.33 - 3.99 1,000
    2.67 - 3.32 750
    2.33 - 2.66 500


    Good Students Points Program allows you to earn additional points for good grades each semester!
  • FAQ

    How will I know if I will need a co-signer on my auto loan?

    Curious about whether you'll need a co-signer for your auto loan? Here's what you can do:
    • Contact Us: Reach out to us with your questions or concerns about co-signers.
    • Visit a Branch: Feel free to drop by any of our branch locations to discuss your situation in person.
    • Apply Online: If you're ready to apply, you can complete our online application for an auto loan. Once we receive your application, we'll perform a credit check, evaluate your request, and determine whether a co-signer is necessary based on the information provided. Feel free to reach out to us for personalized guidance.
  • FAQ

    How do I change my address with Landmark?

    There are several options to update your address:

    Update Your Address in Digital Banking

    • Log in to Digital Banking
    • Click "Settings & Support"
    • Click "Settings"
    • Click "Contact" and then click the pencil icon to update your address

    Update Your Address in the Mobile App

    • Log in to the mobile app , and tap the "More" icon in the bottom right corner
    • Tap "Settings"
    • Tap "Contact"
    • Tap "Edit address"
    • Tap "Save Address"

    Visit a Branch
    Visit one of our branches to complete a change of information form

    Send a Fax
    Send a signed, written request via fax to our Help Desk at 262-799-4580 .

    Mail Your Request
    Mail a signed written request to:


    Landmark Credit Union
    Attn: Help Desk
    P.O. Box 510870
    New Berlin, WI 53151-0870

  • FAQ

    I live out of state. Where should I mail a check to be deposited in my Landmark account?

    You can mail deposits and loan payments. You check should include the account or loan number written in the memo line. Send it to this address:

    Landmark Credit Union
    P.O. Box 510870
    New Berlin, WI 53151-0870

    Checks may also be deposited using mobile deposit within Digital Banking or at one of the locations connected with the CO-OP Shared Branch network. CO-OP Shared Branch locations are non-Landmark locations where you can continue to access your Landmark accounts by using your member number and photo identification. To find one near you, please visit the CO-OP Shared Branch website.
  • FAQ

    What do I do if I'm having trouble logging in to Digital Banking?

    If you are having trouble accessing your account, please make sure you are using your correct username and password. Check your caps lock key as our login box is case sensitive, and make sure your number lock key is on as well. Any leading or trailing blanks (spaces) in your User ID or Password will not allow the service to load properly.

    If you can't remember your username or password, click "Forgot username or password" on the Digital Banking login page

    Our site is optimized for use with certified/recommended browsers. If you use a different browser, you may not be able to take full advantage of all the features of the site.

    If you need additional assistance, please contact us.