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  • FAQ

    How can I remove an authorized user on my Visa® account?

    To remove an authorized user from your Visa account, please send a signed, written request to:

    Landmark Credit Union
    Attn: Credit Card Department
    P.O. Box 510870
    New Berlin, WI 53151-510870

    If you're a joint or co-borrower on the account, rather than an authorized user, you would need to close the account and apply for an individual card. If you have additional questions, please contact our Credit Card Department.
  • FAQ

    How do I receive rewards points for good grades on my Student Visa®?

    To receive rewards points on your Student Visa for good grades, please mail a copy of your most recent report card to Landmark's Credit Card Department at:
    P.O. Box 510870
    New Berlin, WI 53151-510870

    The amount of points you earn is based on your overall GPA. Reference the chart below to see how much you'll earn.
     
    GPA Extra Rewards Points
    4.00 1,500
    3.33 - 3.99 1,000
    2.67 - 3.32 750
    2.33 - 2.66 500


    Good Students Points Program allows you to earn additional points for good grades each semester!
  • FAQ

    How will I know if I will need a co-signer on my auto loan?

    Curious about whether you'll need a co-signer for your auto loan? Here's what you can do:
    • Contact Us: Reach out to us with your questions or concerns about co-signers.
    • Visit a Branch: Feel free to drop by any of our branch locations to discuss your situation in person.
    • Apply Online: If you're ready to apply, you can complete our online application for an auto loan. Once we receive your application, we'll perform a credit check, evaluate your request, and determine whether a co-signer is necessary based on the information provided. Feel free to reach out to us for personalized guidance.
  • News/Blog

    A Complete Guide to Budgeting

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  • FAQ

    How do I change my address with Landmark?

    There are several ways to update your address:

    Option 1: Through Digital Banking

    • Log into Digital Banking.
    • Select your profile image in the upper-right corner.
    • Select "Settings."
    • Select "Contact."
    • If needed, select the pencil icon next to your address, update it, and select "Save Changes."

    Option 2: Through the Mobile App

    • Log into the Landmark app on your phone.
    • Tap your profile image in the upper-right corner.
    • Tap "Settings."
    • Tap "Contact."
    • If needed, tap your address, update it, and tap "Save Email."

    Option 3: Visit a Branch
    Visit one of our branches to complete a change of information form

    Option 4: Send a Fax
    Send a signed, written request via fax to our Help Desk at 262-799-4580.

    Option 5: Mail Your Request
    Mail a signed written request to:

    Landmark Credit Union
    Attn: Help Desk
    P.O. Box 510870
    New Berlin, WI 53151-0870