Results for "how do i sign up for edocuments"

  • FAQ

    How do I send or receive wire transfers?

    Send Domestic Wire Transfer
    You can send a wire transfer, within the United States, by visiting any branch location. We recommend scheduling an appointment online beforehand (select Specialized Services). Any domestic wires done after 4:45 p.m. may not be processed until the following business day. Transfers will take up to two to four hours to get to the recipient, and a fee of $20.00 will be charged to you, the member.

    You will need to provide the following recipient information:
    • Amount
    • Beneficiary Name
    • Beneficiary Account Number
    • Beneficiary Street Address (P.O. Box is not a valid address)
    • Financial Institution Name
    • Financial Institution Address
    • Financial Institution Routing Number
    • Reason for the wire transfer
    Please make sure the beneficiary has contacted their financial institution ahead of time to get their correct wiring instructions. Note that some financial institutions do not receive wires directly and require the use of a correspondent financial institution.

    Send a Foreign Wire Transfer
    If you are sending a wire transfer outside of the United States, you will need to schedule a branch appointment (select Specialized Services) for a time Monday-Friday. The member must remain present until exchange information is received and disclosures are signed. All foreign wires must be completed by 3:00 p.m. Transfers will take 5-7 business days to be received by the recipient, and a fee of $75.00 is charged to you, the member.

    You will need to provide the following recipient information:
    • Amount -Beneficiary Name
    • Beneficiary Account Number
    • Beneficiary Street Address (P.O. Box is not a valid address)
    • Financial Institution Name
    • Financial Institution Address
    • Financial Institution SWIFT code
    • IBAN (Europe & Costa Rica), CLABE (Mexico), Transit and Sort code (Canada)
    • Reason for the wire transfer
    Please make sure the beneficiary has contacted their financial institution ahead of time to get their correct wiring instructions.

    Receive a Wire Transfer to Landmark Account
    To have funds transferred to your Landmark account (Note: there is a $10 fee for this service), the company sending the wire transfer will require the following information:
    • To: Landmark Credit Union ABA: 275079714
    • Financial Institution Address: 555 S Executive Dr. Brookfield, WI 53005
    • ABA Number: 275079714
    • Beneficiary name
    • Beneficiary account number (Please specify Savings, Checking, etc.)
  • FAQ

    My spouse and I are both members. Do we both need to come in if we want to add a joint checking account to our existing membership?

    This can easily be done at a Landmark branch or by filling out an online application. If you would like to apply at a branch and you are adding another account to your existing membership, only one of you has to come into the branch to set up the account and obtain the necessary documents. The documents can then be executed by the second account owner in the presence of a notary and returned to Landmark. If you have any additional questions, you can contact us.
  • FAQ

    How do I get my Social Security check automatically deposited into my account?

    You can begin having your check deposited directly to your account by calling Social Security at 1-800-772-1213. You can also visit their website. You will need to provide your full account number.

    Landmark's routing number: 275079714

    If you need assistance determining your account number format, please contact us.

  • FAQ

    How do I change my password in Digital Banking?

    Option 1: Through Digital Banking
    • Log in to Digital Banking.
    • Select your profile image in the upper-right corner.
    • Select "Settings."
    • Select "Security."
    • Select the pencil icon next to your password.
    • Enter your Current Password.
    • Enter your New Password.
    • Confirm your New Password.
    • Select "Save Changes."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap your profile image in the upper-right corner.
    • Tap "Settings."
    • Tap "Security."
    • Tap "Password."
    • Enter your Current Password.
    • Enter your New Password.
    • Confirm your New Password.
    • Tap "Save" in the upper-right corner.
  • FAQ

    How do I update my email or phone number online?

    You can update your contact information in Digital Banking and our mobile app quickly and easily. 

    Option 1: Through Digital Banking
    • Log into Digital Banking.
    • Select your profile image in the upper-right corner.
    • Select "Settings."
    • Select "Contact."
    • Select the pencil icons to edit your contact information.
    • Select "Save Changes."
    Option 2: Through the Mobile App
    • Log into the Landmark app on your phone.
    • Tap your profile image in the upper-right corner.
    • Tap "Settings."
    • Tap "Contact."
    • Tap any field to update your contact information.
    • Tap "Save."