Most members can complete stop payment requests through Digital Banking using the steps below (please note that this might now apply to all business members).

• Log into Digital Banking.
• In the top navigation bar, hover over "Accounts" and select "Check Services."
• Select "New Stop Payment Request."
• Complete the stop payment request form.
• Check the "I Agree" box -Select "Submit Request."

You can also visit one of our branch locations or contact us for assistance. Our current stop payment fee will apply. Stop payment orders are valid for six months and must be renewed after that time period if you want the stop to remain in effect.

Send Domestic Wire Transfer
You can send a wire transfer, within the United States, by visiting any branch location. We recommend scheduling an appointment online beforehand (select Specialized Services). Any domestic wires done after 4:45 p.m. may not be processed until the following business day. Transfers will take up to two to four hours to get to the recipient, and a fee of $20.00 will be charged to you, the member.

You will need to provide the following recipient information:

• Amount
• Beneficiary Name
• Beneficiary Account Number
• Beneficiary Street Address (P.O. Box is not a valid address)
• Financial Institution Name
• Financial Institution Address
• Financial Institution Routing Number
• Reason for the wire transfer

Please make sure the beneficiary has contacted their financial institution ahead of time to get their correct wiring instructions. Note that some financial institutions do not receive wires directly and require the use of a correspondent financial institution.

Send a Foreign Wire Transfer
If you are sending a wire transfer outside of the United States, you will need to schedule a branch appointment (select Specialized Services) for a time Monday-Friday. The member must remain present until exchange information is received and disclosures are signed. All foreign wires must be completed by 3:00 p.m. Transfers will take 5-7 business days to be received by the recipient, and a fee of $75.00 is charged to you, the member.

You will need to provide the following recipient information:

• Amount -Beneficiary Name
• Beneficiary Account Number
• Beneficiary Street Address (P.O. Box is not a valid address)
• Financial Institution Name
• Financial Institution Address
• Financial Institution SWIFT code
• IBAN (Europe & Costa Rica), CLABE (Mexico), Transit and Sort code (Canada)
• Reason for the wire transfer

Please make sure the beneficiary has contacted their financial institution ahead of time to get their correct wiring instructions.

Receive a Wire Transfer to Landmark Account
To have funds transferred to your Landmark account (Note: there is a $10 fee for this service), the company sending the wire transfer will require the following information:

• To: Landmark Credit Union ABA: 275079714
• Financial Institution Address: 555 S Executive Dr. Brookfield, WI 53005
• ABA Number: 275079714
• Beneficiary name
• Beneficiary account number (Please specify Savings, Checking, etc.)

No, Zelle® payments cannot be reversed.

You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact us for assistance with canceling the pending payment.

If the person you sent money to has already enrolled with Zelle® through their bank or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

If you sent money to the wrong person, please immediately contact us to determine what options are available.

There are multiple ways you can pay off your loan. Choose the one that suits you best:

1. Digital Banking & Mobile App For fixed-term consumer loans (excludes: HELOC, home equity loans, lines of credit, mortgage and business loans) you can use the "loan pay" option within Digital Banking or the mobile app. Payoffs must be made during Landmark business days.

Digital Banking

• Log into Digital Banking
• Navigate to the "Move Money" tab. Then click "Loan Pay" from the dropdown menu.
• Click "Get Started." When prompted, enter your external account information to begin. You will need the correct routing and account number from the other financial institution to complete this process.

Mobile App

• Log into the Landmark App from your phone.
• Tap "Move Money" in the bottom navigation.
• Tap "Pay a Loan."
• Tap "Get Started" and enter your external account information to begin. You will need the correct routing and account number from the other financial institution to complete this process.

2. Mail
Send your loan payoff check to:
Landmark Credit Union
P.O. Box 510910
New Berlin, WI 53151-0910

3. Overnight mail
Landmark Credit Union
555 South Executive Drive
Brookfield, WI 53005

4. Wire Funds
You can also send a wire transfer to your Landmark loan account. Please note that there is a $10 fee for this service. The other financial institution sending the wire transfer will require the following information:

• To: Landmark Credit Union
• ABA: 275079714
• Financial Institution Address:
  • 555 South Executive Drive
  • Brookfield, WI 53005
• Beneficiary name
• Beneficiary Account Number (Specify loan type)

4. Visit a Branch
Visit any Landmark branch to make your loan payoff today.

5. Call Us
If your loan payoff is less than $20,000, you can contact us to make the payment over the phone.

Choose the option that's most convenient for you.