Replace Your Card at a Branch

If you need to replace your debit or credit card (Cash Back and Rewards Credit Cards only), you can get a same-day replacement at any Landmark branch.

Replace Your Card by Phone

Debit Card

Contact our Member Experience Center to request a replacement debit card. 

Credit Card

You can contact our Credit Card Department during our regular business hours (8:30 a.m.-5:30 p.m. Monday through Friday) to request a replacement card. It generally takes 7-10 business days to receive a replacement card in the mail.

Report and Replace a Lost or Stolen Card

If your card has been lost or stolen, please call us immediately using the appropriate number below.

• Signature Cash Back Credit Card: 855-340-8778
• Rewards and Other Credit Cards: 866-952-8199
• Debit Card or ATM Card: 877-805-2414

Business checks can be ordered at a branch or by contacting us. 
Deluxe

Our most convenient option for ordering checks is through Digital Banking. However, please note, we changed check vendors in May 2024. If this is your first order with Deluxe, our new vendor, it’s best to contact us or visit a branch. Reorders can easily be done through Digital Banking after your first check order.  

Once ordered, checks will typically be delivered within 7-10 business days. Here are all the methods you can use to order checks. 

Digital Banking 

Log in to Digital Banking  
Click "Accounts" in the top navigation 
Click "Check Services" 
Click "Reorder Checks” 
Click the "Order Checks" 

Mobile App 

Log in to the Landmark app 
Tap "More" from the bottom navigation 
Tap to expand the "Accounts" menu 
Tap "Check Services" 
Tap "Order Checks" 
Tap "Order Checks" 

Order Checks in Person 

Visit a Landmark branch (lobby or drive-thru) to order checks. 

Order By Phone 

You can order checks by calling us. 

Order By Mail 

If you have a reorder form (available at a Landmark branch or in your original package of checks), you can drop it off at any of our branches or mail it to: 

Landmark Credit Union 
P.O. Box 510870 
New Berlin, WI 53151 

Members aged 55 and above who have a Landmark checking account (VIP, Rewards or Premium) are eligible to receive one free box of Landmark checks per calendar year. To receive this free box of checks, you must order at a branch or by contacting us. 
Deluxe

If you haven't applied for a VIP savings account yet, you can request an ATM card during the "Account setup" portion of the online application. If you already have a VIP savings account and are looking to request an ATM card for the first time, please visit your nearest Landmark branch location.

You can view a current history of your credit card transactions through Digital Banking. Log into your Digital Banking account, and click on the credit card name and "View all Transactions" to review your transaction history.