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FAQ
How do I open a Youth Checking or Savings Account?
If you want to open a Youth Checking and Savings Account simultaneously, you can complete the application process online.
If you wish to open only a Youth Savings Account or only a Youth Checking Account, you will need to visit a branch and talk with an associate. Additionally, if you already have a Youth Savings Account and you wish to open a Youth Checking Account you will still need to visit a branch. -
FAQ
What if I don’t have a school ID?
A birth certificate and social security card will be acceptable forms of ID if your minors' school does not give out school IDs. -
FAQ
When can the co-owner be removed from a youth account?
For the parent or guardian to be removed from account at age 18, both parties will need to visit their local branch and sign a change of joint ownership form. -
FAQ
How do I use Zelle®?
You can send, request, or receive money with Zelle®. To get started, log into Landmark Credit Union's mobile app. On your dashboard tap the 'More' menu at the bottom then tap 'Transfer & Pay' -> Zelle®.
To send money using Zelle®, simply select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile number), add the amount you'd like to send and an optional note, review, then hit 'Send'. The recipient will receive an email or text message notification via the method they used to enroll with Zelle®. Money is available to your recipient in minutes if they are already enrolled with Zelle®.
To request money using Zelle®, choose 'Request', select the individual from whom you'd like to request money, enter the amount you'd like, include an optional note, review and hit 'Request'. If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number.
To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your Landmark Credit Union account, typically within minutes.
If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:
- Click on the link provided in the payment notification you received via email or text message.
- Select Landmark Credit Union.
- Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.
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FAQ
What if I get an error message when I try to enroll an email address or U.S. mobile number?
Your email address or U.S. mobile number may already be enrolled with Zelle® at another bank or credit union. If you would like to move your email address or U.S. mobile number from the financial institution where you initially enrolled with Zelle®, simply click 'Transfer' when prompted during the Zelle® enrollment process and confirm your desired changes.
Once you transfer your email address or U.S. mobile number, it will be connected to your account at the financial institution you selected and you can start sending and receiving money with Zelle® right away.