Results for "account number"
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Disclosures & Legal
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FAQ
What do I do if I'm having trouble logging in to Digital Banking?
If you are having trouble accessing your account, please make sure you are using your correct username and password. Check your caps lock key as our login box is case sensitive, and make sure your number lock key is on as well. Any leading or trailing blanks (spaces) in your User ID or Password will not allow the service to load properly.
If you can't remember your username or password, click "Forgot username or password" on the Digital Banking login page
Our site is optimized for use with certified/recommended browsers. If you use a different browser, you may not be able to take full advantage of all the features of the site.
If you need additional assistance, please contact us. -
FAQ
Can I reverse or cancel a payment?
No, Zelle® payments cannot be reversed.
You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact us for assistance with canceling the pending payment.
If the person you sent money to has already enrolled with Zelle® through their bank or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately contact us to determine what options are available. -
Staff Page
Brian Zimdars
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Daniel Hahn
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