Results for "how do I order a replacement card"
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FAQ
How can I activate my debit card?
There are four ways to activate your Landmark debit card. Choose the option below and follow the steps that work best for you.
Option 1: Through Card Management in Digital Banking- Log into Digital Banking.
- Locate "Card Management" in the top navigation.
- Select "Manage Cards."
- Select "Activate Card."
- Enter the card expiration date and security code.
- Select "Activate."
- Log into the Landmark app on your phone.
- Tap "More" in the bottom navigation.
- Tap "Card Management."
- Tap "Manage Cards."
- Tap "Activate Card."
- Enter the card expiration date and security code.
- Tap "Activate."
Option 3: Call the 800 Number on the Sticker Attached to the Physical Card
Option 4: By Phone During Business Hours- Call 262-796-4500.
- Select 3 for credit cards, ATM cards or debit cards.
- Select 2 for debit or ATM cards.
- Select 1 to activate your debit card or ATM Card or reset your PIN.
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FAQ
Who do I contact regarding my credit card if I'm traveling out of the country?
We recommend you contact us at 262-796-4500 prior to your departure to alert them of your travel plans. If you are already out of the country and have run into issues, please call: Signature (Cash Back Visa® Only): 301-945-9975 Non-signature: 301-945-9967 -
FAQ
Who do I call for a lost or stolen debit card?
During regular business hours, please contact us. After hours, please call 877-805-2414. You can also report a lost or stolen debit card by sending us a secure message within Digital Banking or our mobile app.
Misplaced your card? Utilize Card Management via Digital Banking or our mobile app to lock your debit or credit card when lost or stolen, set spending limits, or even set location preferences. -
FAQ
How do I pay my auto loan?
You have multiple options for paying your vehicle loan payment:- Digital Banking: Access your account through Digital Banking to make a payment.
- One-time Guest Payment: Make a one-time guest payment using an external bank account or a a debit card.
- Branch Visit: Visit any of our branches to make your payment.
- Mail Payment: Mail your payment to: Landmark Credit Union P.O. Box 510910 New Berlin, WI 53151-0910
- Please write your loan account number in the memo section of your check so we know where the payment needs to be posted. Your loan account number can be found in the vehicle loan welcome letter that was mailed to you.
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FAQ
How do I add or remove an account beneficiary?
You can visit any of our branches to complete the documents needed to add or remove a beneficiary from an account. You can schedule a branch appointment for "Specialized Services" to do this, but it isn't required.
If you cannot remember who your current account beneficiary is, contact us.