Force-placed insurance can only be removed when Landmark has verified current insurance coverage with your agent. Please contact us at any time at 800-653-8812.

Values can be found by contacting us. You may also go directly to the NADA website.

Prior to the termination date on your lease contract, contact us to apply for a loan, and we will take care of the details. We offer competitive rates and terms. Please visit any of our branches, or contact us for more information.

To find your current loan payoff amount within Digital Banking:

• Log into Digital Banking.
• Click on your loan account from the dashboard.
• Click the "Account Details" tab, and you'll see an "Estimated Loan Payoff Amount."

You can also contact us for this information.

You can make your auto loan payment through Digital Banking(online or mobile app) or make a one-time guest payment online. 

Option 1: Through Digital Banking

• Log into Digital Banking.
• Hover over "Transfer & Pay" in the top navigation.
• Click 'Transfer & Loan Pay."
• Choose a "From Account" from the drop-down or select "Add Account" to pay from an external account.
• Select your auto loan account from the "To Account" drop-down.
• Choose the payment amount.
• Set the frequency (you can make a one-time payment or a recurring payment).
• Add a memo, if you like.
• Click the "Review Transfer" button.
• Make sure everything is accurate, and click the "Submit Transfer" button.

Option 2: Through the Mobile App

• Log into Landmark app on your phone.
• Tap the "Transfers" icon on the bottom navigation.
• Tap the "Make a Transfer" image.
• Choose a "From Account" from the drop-down or select "Add Account" to pay from an external account.
• Select your auto loan account from the "To Account" drop-down.
• Choose the payment amount.
• Set the frequency (you can make a one-time payment or a recurring payment).
• Add a memo, if you like.
• Tap the "Review Transfer" button.
• Make sure everything is accurate, and tap the "Submit Transfer" button.

One-time Online Payment

Make a One-time Guest Payment Using an External Bank Account

• Access Landmark Online Loan Payments to make a one-time guest payment using your loan account number and the last four digits of your Social Security Number (SSN).
• From the “Funding Account Details” drop-down, select “New Bank Account.”
• Enter your account information.
• Select the payment date.
• From the “Payment Details” drop-down, choose your payment amount.
• Select the “Continue” button.
• Review your payment details.
• Select the “Confirm” button.
• Once you see the successful payment confirmation, you can choose between the options “Make Another Payment” or “End My Session.”

Make a One-time Guest Payment Using a Debit Card
Please note that you well be charged a $5.95 processing fee if you choose this payment method.

• Access Landmark Online Loan Payments to make a one-time guest payment using your loan account number and the last four digits of your Social Security Number (SSN).
• From the “Funding Account Details” drop-down, select “New Card Account.”
• Enter your account information.
• Select the payment date.
• From the “Payment Details” drop-down, choose your payment amount.
• Select the “Continue” button.
• Review your payment details.
• Select the “Confirm” button.
• Once you see the successful payment confirmation, you can choose between the options “Make Another Payment” or “End My Session.”

You have multiple options for paying your vehicle loan payment:

1. Digital Banking: Access your account through Digital Banking to make a payment.
2. One-time Guest Payment: Make a one-time guest payment using an external bank account or a a debit card.
3. Branch Visit: Visit any of our branches to make your payment.
4. Mail Payment: Mail your payment to: Landmark Credit Union P.O. Box 510910 New Berlin, WI 53151-0910
   • Please write your loan account number in the memo section of your check so we know where the payment needs to be posted. Your loan account number can be found in the vehicle loan welcome letter that was mailed to you.

Please contact us. A representative will verify that the loan has been paid off, issue a lien release and can further instruct you on how to get Landmark's name removed from your title.

Proof of insurance must be provided to Landmark. You or your insurance agent must send the declarations page of your policy in one of the following ways:

• Fax: Visit our contact us page to get our fax number.
• Online: Add your insurance info online at Myinsuranceinfo.com.
• Phone: Call 800-653-8812 to provide the necessary insurance information.
• Mail: Landmark Credit Union Attn: Insurance Service Center P.O. Box 57 Sioux City, IA 51102

Please contact us if you need additional assistance or information regarding your proof of insurance.

Reminder: make sure to send the declarations page and not your insurance card.

We make every attempt to make decisions on loan applications in a timely manner. Approval times vary depending on your specific situation and the type of loan. We aim to provide you with a decision as soon as possible.

Your pre-approval from Landmark is valid for 60 days. Please note that a pre-approval is not an offer to lend, a commitment for a loan or a guarantee of specific rates or terms.

Other than the normal filing fees, there are no other fees associated with refinancing your vehicle loan from another financial institution with Landmark.

Curious about whether you'll need a co-signer for your auto loan? Here's what you can do:

• Contact Us: Reach out to us with your questions or concerns about co-signers.
• Visit a Branch: Feel free to drop by any of our branch locations to discuss your situation in person.
• Apply Online: If you're ready to apply, you can complete our online application for an auto loan. Once we receive your application, we'll perform a credit check, evaluate your request, and determine whether a co-signer is necessary based on the information provided. Feel free to reach out to us for personalized guidance.

Please contact us at 262-796-4500, ext. 6671, and speak with a representative about your situation.

Locating your Landmark Credit Union account number is easy. You can find it in various places:

1. Billing Notice: Your account number is printed on your billing notice.
2. Dealership Application: If you applied for financing at one of our preferred dealerships, your account number is in your welcome letter. You will need it to enroll in Digital Banking, to make payments from external accounts and for mailed payments.
3. Branch or Online Auto Loan Application: If you applied for an auto loan at a branch or online, your account number is within the account documents you received.
4. Digital Banking or Mobile App: If you use Digital Banking or our mobile app, here's how to find your account number:

Digital Banking

• Log in to Digital Banking 
• Click on an account from your dashboard or from "Account Details" under "Accounts" in the navigation
• Once you are in an account, you will see the last four digits of your account number underneath the account name
• Click the eye icon to reveal your full account number

Mobile App

• Log in to the mobile app
• Tap on an account from your dashboard
• Once you are in an account, click the "Show details" button in the upper-right corner
• Tap the eye icon to reveal your full account number

These methods ensure you have access to your Landmark account number whenever you need it.

Yes, you can! You have the option to establish a recurring transfer from a checking account at another financial institution to your Landmark loan. Here's how you can set it up:
Digital Banking

• Log in to your Digital Banking account.
• Hover over "Pay & Transfer" from the top navigation.
• Click "Transfers & Loan Pay."
• Under the "From account" drop-down, select "Add Account" to pay from an external account.
• Choose your auto loan from the "To Account" drop-down.
• Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
• Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
• Add a memo, if you like.
• Click the "Review Transfer" button.
• Make sure everything is accurate, and then click the "Submit Transfer" button.

Mobile App

• Log in to the mobile app.
• Tap the "Transfers" icon on the bottom navigation.
• Tap the "Make a Transfer" image.
• Under the "From Account" drop-down, select "Add Account" to pay from an external account.
• Choose your auto loan from the "To Account" drop-down.
• Choose the amount you want to pay from the "How Much" drop-down. You'll see options such as regular amount, amount due and "other" for a custom amount.
• Under "When" choose the frequency. You can make a one-time payment or set up recurring payments.
• Add a memo, if you like. -Tap the "Review Transfer" button.
• Make sure everything is accurate, and then tap the "Submit Transfer" button.

You can also set up recurring monthly payments by visiting a branch and completing the necessary forms. Bring a voided check from the account you would like the payments to be withdrawn from. This method typically takes 3-4 business days to process.

If you have additional questions, please contact us

No, there is not a minimum loan amount for vehicle loans.

We do not assess a prepayment penalty on car loans.

Please contact us.

You will need a letter from Landmark giving you permission to take the vehicle out of the country. In addition, you will need to provide proof of comprehensive and Collision Insurance coverage on your vehicle (insurance must cover any country that you're traveling to). Contact Us to request a letter of permission.

You or your insurance agent must send Landmark your policy declarations page. This page must match the following requirements:

• Landmark Credit Union is listed as the Lienholder or Loss Payee
• The Comprehensive deductible does not exceed $1,000.00
• The Collision deductible does not exceed $1,000.00 If your vehicle will be in storage for an extended period of time, please contact us for assistance in processing a vehicle storage request for Collision Insurance.

You may surrender your vehicle at any of our branches. A vehicle should never be taken back to the dealership where it was purchased. If you surrender your vehicle to Landmark Credit Union, you will have fifteen days to redeem the vehicle by paying the redemption amount. This includes but is not limited to repossession fees, past due payments and late fees that are due. After the redemption period is over, the vehicle will be re-titled and sold at auction. You would still be responsible for any outstanding loan balance that is not satisfied with the proceeds of the sale. Your credit report may also indicate this as a surrendered vehicle and may negatively affect your credit.

GAP Insurance* covers the difference between the insurance company settlement on a totaled or unrecovered stolen vehicle and the outstanding loan balance. The premium for the policy is paid by the borrower and can be added to the loan amount.

To find your auto loan balance, log into your Digital Banking account, or contact us.

We do not have a specific minimum credit score requirement for auto loan approval. Instead, we look at the whole application and credit picture when considering someone for an auto loan. If you have additional questions about your individual situation, please contact us. You can learn more about our auto loans and rates and apply for a car loan.

During periods of storage, we require you to keep full comprehensive coverage on your vehicle/motorcycle. Collision coverage can be temporarily waived during this time. You must provide us with your insurance agent's name and number as well as dates the motorcycle will be stored. If this is an annual occurrence, we must be made aware of the situation each year. Please contact us for assistance with completing the required paperwork.

The late charge will be applied after the grace period of 10 calendar days from the loan payment due date.

Your payment will be reported to the credit bureaus if you are more than 30 days past due.

We no longer send coupon books for auto loans. Instead, you'll receive a monthly billing statement. If you need to make a payment before receiving your statement, you have a few options:

1. Make a payment within Digital Banking.
2. Make a one-time guest payment using an external bank account or a a debit card.
3. Visit any of our branches.
4. Mail your payment to the address provided on your closing documents: 

Landmark Credit Union
PO Box 510910
New Berlin, WI 53151-0910

Remember to include your loan account number on the check memo section. You can find your account number in the vehicle loan welcome letter you received in the mail.

You may view the estimated value of a vehicle by visiting NADA or Blue Book.

Check out our dealer locator to see which nearby dealerships we're partnered with for financing.

A cosigner can be anyone who is eligible to assume the debt if the primary borrower fails to make the payments. Both the primary borrower and the cosigner must complete a loan application, and both must qualify for the credit. Please visit any of our branches or contact us for assistance.

Please contact us. A Member Service Representative will look up your information, and issue the required documents.

Our commitment to our members is to help them finance car purchases in a manner that is most convenient for them. Since we realize some people prefer to arrange their financing directly with their dealer, we have established relationships with many car dealers. As a part of this relationship, the interest rate is set by the car dealer, not Landmark Credit Union. As a part of managing the relationships we have with car dealers, it would not be appropriate for us to refinance the loans they've originated at Landmark.

A loan balance is the current principal amount outstanding. A loan payoff balance includes the outstanding principal plus interest due through the date of payoff plus any outstanding late charges, if applicable.

Yes, we may be able to offer financing for a vehicle purchased out of state; however, certain restrictions do apply. Please contact us for assistance.