Online and Mobile Banking
Our robust Online and Mobile banking allow you to perform many account transactions without visiting a branch, including:
We encourage you to use these free services to access and manage your accounts anytime from anywhere.
Changes to Branch Service
As we consider how we can best maintain a safe and healthy work environment while also providing you with access to the financial services you need in these unprecedented times, we have decided our best course of action is to temporarily shift our branch operations to a drive-thru only model where possible. This is consistent with health experts’ advice to limit close personal contact with people whenever possible to slow the spread of COVID-19. We will re-open our branch lobby service based on public health conditions.
Temporarily Closed Branches
June 5 - Our West Allis Branch, at 9515 W National Avenue, is temporarily closed.
Our branch drive-thru services remain open with normal business hours. Most of our branches also have a night deposit box. For drive-thru hours, visit our Branches & ATMs page.
You can visit an ATM at one of our 32 branches or one of the 5,000+ fee-free ATMs on the Alliance One Network.
Our Member Service team is here to help answer questions, including those regarding situations of financial hardship, at (262) 796-4500. We realize that you may experience a higher than normal wait time due to increased call volume and greatly appreciate your understanding.
Financial Assistance for Consumers
We are offering relief programs for all types of consumer loans to help members during the COVID-19 outbreak, including a suspension of foreclosures. Most programs are designed to defer your payments for at least three months if you are experiencing a COVID-19 related hardship.
Fill out the Payment Relief Form to get started. Once completed one of our associates will contact you to share the specific programs that are available.
You can also visit the Consumer Financial Protection Bureau (CFPB) website for additional information on CARES Act Assistance.
This loan is available for a limited time exclusively for current members who are experiencing financial hardship directly related to the COVID-19 pandemic. You may be eligible for loans of $500 to $10,000. Funds borrowed will be transferred into your account after signing documents via email.
Waived Account Fees
As of April 2020, we are temporarily suspending the following fees: excess withdrawal fees for Money Market and Savings accounts; early withdrawal fees for Certificates of Deposit and minimum balance fees for Money Market and Business Checking accounts. In addition, we are suspending the Direct Deposit requirement for our Premium Checking account.
Financial Assistance for Businesses
The CARES Act provides funding for SBA Paycheck Protection Program loans. These loans will help small businesses pay their employees and cover expenses like benefits, building rent or mortgage interest and utilities. We’ve partnered with Kabbage to help you access these critical funds.
Your Funds are Safe at Landmark
Landmark Credit Union is federally insured by the NCUA, which means your deposits are safe. Visit NCUA.gov for more information.
Economic Impact (Stimulus) Payments
As part of the CARES Act, Economic Impact (Stimulus) Payments will be made to eligible taxpayers and most payments will be distributed automatically with no action required. For more information, and to check the status of your payment, please visit the IRS Economic Impact Payments page.
Protecting Your Finances
During these uncertain times, the Consumer Financial Protection Bureau is offering helpful information and resources for you to protect and manage your finances. Additionally, be on the lookout for coronavirus scams perpetrated by unscrupulous people looking to take advantage of the current COVID-19 situation.