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Book a branch lobby appointment for select services. Learn how to complete everyday transactions without leaving home. View COVID-19 resources for members.

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COVID-19 Update

More Ways to Manage Your Landmark Membership

As we continue to focus on the health and safety of our members and associates, Landmark is evolving the ways in which we can best serve our members. From easy to use online and mobile offerings to a new method for booking branch lobby appointments for complex transactions and services, we’re ensuring there are many ways to meet your everyday financial needs. Please use the table below to determine the easiest way to perform specific transactions and services.

Service How You Can Access
Cash & Checks
Deposit a Check Mobile App
Branch Drive-Thru
Night Drop Box
Deposit Cash Branch Drive-Thru
Night Drop Box
Withdraw Cash ATM
Branch Drive-Thru
Cash a Check Branch Drive-Thru
Loan & Account Services
Make a Loan Payment Online & Mobile Banking
Telephone
Branch Drive-Thru
Night Drop Box
Transfer Funds Online & Mobile Banking
ATM
Telephone
Branch Drive-Thru
Renew a Certificate Branch Drive-Thru
Telephone
Branch Curbside Appointment
Apply for a Loan Apply Online
Telephone
Apply for a Home Mortgage Apply Online
Telephone
New Accounts
Open a New Account Apply Online
Branch Lobby Appointment
Branch Curbside Appointment
Open a HSA or IRA Branch Lobby Appointment
Open a Business Account Branch Lobby Appointment
Other
Questions regarding other services and complex transactions Telephone Appointment
Specialized Services
(no coin service)
Branch Lobby Appointment
Access Safe Deposit Box Branch Lobby Appointment
Signature Guarantee Branch Lobby Appointment
Servicios en español
Servicios en español (solamente disponibles en las sucursales de West Milwaukee y Milwaukee South) acceder a su caja de seguridad, obtener servicios especiales, abrir cuenta comercial o abrir cuenta de IRA o de HSA.
Cita en el lobby de la sucursal

Online and Mobile Banking

Our robust Online and Mobile banking allow you to perform many account transactions without visiting a branch, including:

We encourage you to use these free services to access and manage your accounts anytime from anywhere.

 

ATMs

You can visit an ATM at one of our 32 branches or one of the 5,000+ fee-free ATMs on the Alliance One Network.

 

Branch Drive-Thru

Our branch drive-thru services remain open with normal business hours. Most of our branches also have a night deposit box. For drive-thru hours, visit our Branches & ATMs page.

 

Branch Curbside

Curbside service may be offered by appointment for: document signing, pick-up and drop-off, notary services, certificate renewals and replacement debit cards. When booking your appointment, you will be asked for the make, model, and color of your vehicle, so we can identify you when you arrive at your appointment time. Please read our guidelines prior to arriving for your appointment.

Branch Lobby – Limited Service by Appointment

If you need to open a Business or Health Savings account, close a loan, access a safe deposit box or perform a complex transaction or service, please make an appointment to meet with a Landmark associate in one of our branch lobbies. Please read our guidelines prior to arriving for your appointment.

 

Telephone

Our Member Service team is here to help answer questions, including those regarding situations of financial hardship, at (262) 796-4500. We realize that you may experience a higher than normal wait time due to increased call volume and greatly appreciate your understanding.


COVID-19 Resources

Financial Assistance for Consumers

We are offering relief programs for all types of consumer loans to help members during the COVID-19 outbreak, including a suspension of foreclosures. Most programs are designed to defer your payments for at least three months if you are experiencing a COVID-19 related hardship.

Fill out the Payment Relief Form to get started. Once completed one of our associates will contact you to share the specific programs that are available.

You can also visit the Consumer Financial Protection Bureau (CFPB) website for additional information on CARES Act Assistance.

Waived Account Fees

As of April 2020, we are temporarily suspending the following fees: excess withdrawal fees for Money Market and Savings accounts; most early withdrawal fees for Certificates of Deposit and minimum balance fees for Money Market and Business Checking accounts. In addition, we are suspending the Direct Deposit requirement for our Premium Checking account.


Economic Impact (Stimulus) Payments

As part of the CARES Act, Economic Impact (Stimulus) Payments will be made to eligible taxpayers and most payments will be distributed automatically with no action required. For more information, and to check the status of your payment, please visit the IRS Economic Impact Payments page.


Financial Assistance for Businesses

The CARES Act provides funding for SBA Paycheck Protection Program loans. These loans will help small businesses pay their employees and cover expenses like benefits, building rent or mortgage interest and utilities. We’ve partnered with Kabbage to help you access these critical funds.

Learn More

Protecting Your Finances

Landmark Credit Union is federally insured by the NCUA, which means your deposits are safe. Visit NCUA.gov for more information.

During these uncertain times, the Consumer Financial Protection Bureau is offering helpful information and resources for you to protect and manage your finances. Additionally, be on the lookout for coronavirus scams perpetrated by unscrupulous people looking to take advantage of the current COVID-19 situation.

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