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Preparing for your visit

Things to Know for Your Appointment

Please read our guidelines prior to arriving for your appointment. A proper ID is required for all branch lobby services. If you are feeling ill in any way, please reschedule your appointment.

Branch Lobby Appointment

What to expect when you arrive for your appointment:

  • Please enter the lobby with your ID handy (you do not need to wait outside).
  • A branch associate will welcome you and check your ID. The associate may ask you to remove or lower your mask to verify identity.
  • You will be guided to the appropriate office and seated behind a plexiglass safety barrier.
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